Rajo Mahefasoa Andrianoelina
@randrianoelina
Adaptable customer service professional with expertise in digital tools and client support.
What I'm looking for
I am an adaptable and tech-savvy customer service professional with over two years of experience in handling inbound and outbound calls, and emails. My expertise lies in client support, problem-solving, and data management, with a strong ability to communicate effectively with people from diverse backgrounds.
In addition to my customer service experience, I have completed courses in Microsoft Excel, Data Entry, Cybersecurity, and Canva, equipping me with valuable technical skills that enhance my ability to work efficiently in remote environments. I am highly proficient in MS Office, CRM tools, and other digital platforms, making me well-suited for roles in customer service, virtual assistance, data entry, and administrative support.
I am a fast learner, highly adaptable, and detail-oriented, always eager to take on new challenges and grow professionally. My ability to work independently, combined with my strong organizational skills, allows me to deliver quality results in any role I undertake.
I am currently seeking remote opportunities where I can leverage my skills to contribute effectively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
ADM VALUE MADAGASCAR
Jan 2022 - Apr 2024 (2 years 3 months)
Delivered exceptional customer support through inbound and outbound calls, ensuring fast and effective issue resolution. Specialized in handling complex baggage-related inquiries as an airline representative, demonstrating strong problem-solving skills and professionalism. Managed a high volume of customer interactions while maintaining a 95% satisfaction rate.
Sales Representative
Malagasy Art
Jan 2018 - Jan 2019 (11 months)
Built strong relationships with foreign customers, providing personalized recommendations and achieving above-target sales performance. Proactively resolved customer concerns, boosting satisfaction and driving repeat business. Crafted compelling sales pitches that enhanced customer engagement.
Education
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Rajo Mahefasoa hasn't added their education
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