Marcelo Gaifem
@marcelogaifem
Information Systems graduate specializing in IT infrastructure, support, and software development.
What I'm looking for
I am an Information Systems graduate with hands-on experience in IT infrastructure, computer assembly and maintenance, networking, and software development. I combine technical expertise in programming (C++, Java, JavaScript, Python, SQL, NoSQL, React, TypeScript, HTML/CSS) with customer-facing skills acquired across support, sales, and training roles.
I have run an independent IT services practice providing maintenance, cabling, network configuration and user training, and have coordinated IT operations and digital channels for businesses. I am fluent in English and Portuguese, trained in AutoCAD, and focused on delivering practical technology solutions, training, and consultancy to individuals and organizations.
Experience
Work history, roles, and key accomplishments
IT Specialist
Self-Employed
Provide computer assembly, maintenance, cabling and network configuration services to individuals and small businesses; deliver basic computing training to seniors and adults while supporting day-to-day IT needs.
Independent Agent
Sawala Real Estate
Apr 2016 - Dec 2016 (8 months)
Operated as an independent real estate agent handling property listings, client interactions and transactions on a contract basis.
Ticketing Agent
Eventim
Jul 2016 - Jul 2016 (0 months)
Performed external sales, promotion and customer satisfaction evaluation for ticketing services during the Rio 2016 Olympics.
Salesperson
Amoedo Building Materials
Aug 2013 - Feb 2015 (1 year 6 months)
Drove sales of building materials through customer engagement and product recommendations between 2013 and 2015.
IT Coordinator
Primar Real Estate
Aug 2008 - Mar 2010 (1 year 7 months)
Managed company chat system, website and email operations to support business communications and customer service efficiency.
Real Estate Consultant
Patrimovel Real Estate
Jul 2006 - Jul 2006 (0 months)
Provided property sales, evaluation and credit consulting services to clients seeking real estate solutions.
Stock Clerk
Amoedo Building Materials
Feb 2006 - Apr 2006 (2 months)
Managed stock replenishment and inventory tasks to maintain product availability and organized storage.
Sales Representative
Bruth Publishing
Jun 1995 - Nov 2005 (10 years 5 months)
Executed sales activities and customer service across publishing products, contributing to revenue generation over a decade-long tenure.
Education
Degrees, certifications, and relevant coursework
Instituto Bramante
Certificate, Computer Aided Design
2013 - 2013
Completed AutoCAD training at Instituto Bramante in 2013.
High School Diploma
High School Diploma, General Education
Completed secondary education (High School diploma).
Estácio University
Bachelor of Science, Information Systems
Completed a Bachelor's degree in Information Systems with practical focus on IT infrastructure, software development, and IT governance.
Availability
Location
Authorized to work in
Job categories
Skills
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