Open to opportunities

Jari Junior

@jarijunior

Message

I solve hardware, software, and network issues while building toward NOC and SOC operations.

Brazil

Message

What I'm looking for

I'm looking for a technical support or helpdesk role where I can apply hands-on hardware, Linux, Windows, networking, and customer-service experience from day one, grow within the company, and progress toward NOC and SOC operations.

I've delivered custom software, multimedia, and client projects as a freelance IT professional in Brazil and Portugal for over two decades. At Arena, I taught hardware courses and provided end-to-end support, from computer assembly and repair to system installation and LAN administration.

I'm now transitioning into technical support and helpdesk, supported by hands-on Windows, Linux, networking, Python, SQL, and cybersecurity training. I'm pursuing degrees in Computer Engineering, Computer Networks, and Cybersecurity & Defense Management, with a clear path toward network and security operations.

Experience

Work history, roles, and key accomplishments

Hardware Instructor, Technical Support & Network Administrator

Arena

Jan 2004 - Dec 2006 (2 years 11 months)

Taught hardware courses, adapting content to students with different skill levels. Provided end-to-end technical support including hardware assembly and repair, system installation, and configuration and administration of local networks.

Technical Support Installation Network Administration Teaching Customer Service

Freelance IT Professional

Self Employed

Jan 1997 - Dec 2004 (7 years 11 months)

Developed custom software and programming solutions for clients. Managed client relationships and administrative tasks including proposals, scheduling, and on-time delivery.

Software Development Programming Video Editing Multimedia Production Client Management Project Management

Education

Degrees, certifications, and relevant coursework

Harvard University

Certificate, Computer Science

Completed CS50 SQL and CS50P courses, covering advanced topics in SQL and Python programming.

Google

Professional Certificate, Information Technology

Earned the IT Support Professional Certificate and Cybersecurity Professional Certificate, covering technical support, networking, and security fundamentals.

Cisco Networking Academy

Specialization, Cybersecurity

Completed the Cybersecurity Operations Fundamentals Specialization and Networking Basics, covering SOC operations, network security, and networking fundamentals.