Marc Blanc

Advised individuals, families, and businesses on private, ACA Marketplace, and supplemental health insurance plans based on eligibility and needs analysis. Educated clients on premiums, deductibles, and coverage terms while maintaining compliance with HIPAA and CMS requirements.

Managed e-commerce operations and sales, ensuring accurate inventory and recordkeeping while supporting consumers and partners through clear communication. Controlled costs, assessed growth opportunities, and ensured compliance with applicable state requirements.

Helped clients select suitable health insurance coverage through needs analysis and clear explanations of plan details. Maintained compliance with federal and state regulations including HIPAA and CMS and provided post-sale support for updates, renewals, and claims.

Originated and progressed mortgage transactions through closing with accurate recordkeeping, decision-making, and attention to detail. Generated leads, communicated effectively with clients and senior managers, and handled challenging conversations while staying current on industry changes.

Delivered customer service and coordinated with vendors and team members through effective inbound/outbound communication and thorough documentation. Managed account payment processing and account setup while multitasking and maintaining organized client records using technology.

Earned a Bachelor of Arts in Criminal Justice at the University of Mount Union from 2014 to 2018.