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Marby Mei Tayo

@marbymeitayo

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Business Operations Specialist with executive support expertise and ISO 9001 leadership.

Philippines

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What I'm looking for

I’m looking for a role where I can support executive leadership, coordinate cross-functional operations, and drive process improvement—ideally with autonomy, clear KPIs, and opportunities to strengthen quality management and client delivery outcomes.

I’m a Business Operations Specialist and executive-focused operations partner with over 10 years of progressive experience supporting leadership and running cross-functional business operations. I’m known for improving operational efficiency, coordinating complex projects, and building strong client relationships.

At TECHNOZONE CORPORATION, I led corporate services functions spanning Finance, Accounting, Human Resources, Administration, Information Technology coordination, procurement, and logistics. I manage daily operations, ensure alignment with organizational goals, and oversee end-to-end client account coordination—from quotation and purchase orders through project completion.

I also guided the company through ISO 9001 implementation and continuous improvement. I developed the quality manual, documented procedures/forms/records, coordinated internal quality audits and management reviews, and supported corrective and preventive actions through certification and surveillance audit.

My professional style is hands-on, structured, and process-driven. I bring experience in process improvement, documentation control, stakeholder management, and reporting to support fast-paced remote and global work environments where reliability and clarity matter.

Experience

Work history, roles, and key accomplishments

Assistant Manager, Corporate Services

Technozone Corporation

Jan 2016 - Jul 2026 (10 years 6 months)

Led the Corporate Services Department, overseeing Finance, Accounting, Human Resources, Administration, Information Technology, and corporate support functions. Managed daily business operations, key client accounts (quotation through purchase order processing and project completion), and procurement/importation/logistics to support on-time delivery.

Business Operations Management Finance And Accounting Human Resources Administration Client Relationship Management Procurement Purchase Order Management Logistics Supplier Management Process Improvement Stakeholder Management Microsoft Office Administration

ISO Facilitator / QMR

Technozone Corporation

Jan 2024 - Jan 2026 (2 years)

Led the implementation and continuous improvement of the company’s ISO 9001 Quality Management System. Developed ISO documentation (quality manual, SOPs, procedures, forms, and quality records) and coordinated internal audits, management reviews, corrective/preventive actions, and certification activities.

ISO 9001 Documentation Management Quality Audits Corrective And Preventive Actions Process Improvement

Sales Executive / Business Development

Technozone Corporation

Jan 2017 - Jan 2026 (9 years)

Managed client accounts and developed business opportunities through relationship management and customer support. Prepared quotations and purchase order documentation, coordinated customer projects from purchase order receipt to completion, and supported procurement/importation/logistics to ensure timely delivery.

Business Development Client Relationship Management Proposal Development Purchase Order Management Project Coordination Stakeholder Management Procurement Logistics

Finance and Admin Supervisor

Technozone Corporation

Jan 2019 - Jan 2021 (2 years)

Supervised Finance, Accounting, Human Resources, Administration, and Logistics functions to support day-to-day operations. Oversaw procurement coordination, importation activities, shipment schedules, logistics operations, and implemented process improvements while preparing management reports and supporting planning and compliance initiatives.

Finance And Accounting Human Resources Administration Logistics Procurement Coordination Report Preparation Process Improvement Stakeholder Management Administration

Finance and Admin Officer

Technozone Corporation

Jan 2018 - Jan 2019 (1 year)

Managed Finance, Accounting, Human Resources, Administration, and Logistics functions to support daily operations. Prepared financial and operational reports, maintained accurate documentation and employee records, and coordinated procurement, importation, shipment documentation, and logistics schedules with external partners.

Finance And Accounting Human Resources Administration Report Preparation Procurement Vendor Management

Sales Support / Procurement Staff

Technozone Corporation

Jan 2016 - Jan 2017 (1 year)

Supported the Sales Executive by preparing quotations and proposals and responding to customer inquiries. Sourced local and international suppliers, processed purchase requests and purchase orders, and coordinated supplier communications and delivery schedules while maintaining organized procurement records.

Proposal Development Supplier Sourcing Purchase Order Management Supplier Communication

Education

Degrees, certifications, and relevant coursework

Polytechnic University of the Philippines - Santa Rosa Campus

Bachelor of Science in Business Administration, Marketing Management

Bachelor of Science in Business Administration with a major in Marketing Management at the Polytechnic University of the Philippines, Santa Rosa Campus.