Justine del Rosario

I'm an Operations and Project Coordinator with 8 years of progressive experience streamlining cross-functional workflows, leading systems implementations, and maintaining process documentation in fast-paced, distributed operating environments.

Over 8 years with one organization, I advanced through five roles — from account operations to executive support to leading a remote team of 15+ by coaching their Team Leaders directly. Most recently, I worked independently as an Implementation & Special Projects Coordinator, managing ERP configurations, system testing (UAT), and process rollouts end-to-end with minimal oversight.

My core strength is turning complex, multi-stakeholder operations into organized, trackable, well-documented workflows. I've done this while coordinating multi-state client onboarding, auditing and testing Odoo ERP updates, and building SOPs that reduced processing bottlenecks for distributed teams — including within a regulatory framework governed by DOT (49 CFR Part 40), FMCSA Clearinghouse, OSHA, and HIPAA standards.

What I bring:

• Project & Program Coordination — tracking timelines, milestones, and deliverables across multiple initiatives, keeping stakeholders aligned through clear, regular status updates

• Systems Implementation & UAT — hands-on experience testing and validating Odoo ERP updates, auditing configurations, and coordinating rollout with internal teams and outside vendors

• SOP & Process Documentation — building clear, step-by-step workflows that reduce errors and bottlenecks for distributed teams

• Client & Account Onboarding — setting up corporate profiles, configuring account/portal access, and coordinating clean handoffs between departments

• Regulatory Compliance — experienced supporting U.S. federal compliance frameworks (DOT, FMCSA Clearinghouse, OSHA, HIPAA-aligned workflows), adaptable to other regulatory environments

• Cross-Functional & Remote Leadership — coordinating between operations, customer teams, and vendors; directly led a 15-person remote team

Tools: Odoo ERP, Microsoft 365 (Excel, Outlook, Teams, OneDrive), Monday.com, Notion, Nextiva, Maxcom

I take ownership of trackers and deliverables without needing close supervision, and I'm comfortable coordinating across time zones for clients anywhere. Available to start immediately.