Open to opportunities

Mayenne Oliveras

@mayenneoliveras

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Operations and executive support professional with strong process improvement skills.

Philippines

Message

What I'm looking for

I seek a role where I can support leadership, improve operational processes, coordinate cross-functional teams, and contribute to efficient, scalable workflows within a collaborative culture.

I am an operations and executive support professional with over five years of hands-on experience supporting leadership, managing day-to-day operations, and keeping teams organized and on track. I excel in calendar management, vendor coordination, reporting, and process improvement.

Throughout roles from Administrative Officer to Operations Manager and Operations Assistant, I developed and improved SOPs, coordinated cross-functional stakeholders, managed teams of ~15 staff, and maintained accurate operational and inventory reporting. I have a track record of streamlining workflows, supporting onboarding and training, and ensuring timely vendor payments.

I am detail-driven, reliable, and proactive, comfortable working with multiple stakeholders in fast-paced environments, and proficient with Google Workspace, Microsoft Office, Notion, and basic ERP systems.

Experience

Work history, roles, and key accomplishments

Operations Assistant

ERZ Frozen Foods

Oct 2025 - Nov 2025 (1 month)

Coordinated daily shipment activities and verified stock levels to ensure on-time dispatches and accurate inventory records, improving cross-team tracking and issue resolution.

Inventory Management Reporting Data Entry Logistics Microsoft Office

Operations Manager

Raine Drops Water

Jul 2021 - Aug 2025 (4 years 1 month)

Managed daily operations and administrative functions for ~15 staff, developed SOPs, and compiled operational reports to improve process consistency and support data-driven decisions.

Operations Management SOP Development Team Leadership Reporting Vendor Management Onboarding

Operations Head

Raine Drops Water

Jan 2020 - Jul 2021 (1 year 6 months)

Oversaw daily business operations and coordinated cross-functional teams to meet targets, improved workflows to reduce errors, and managed vendor contracts and lease renewals.

Operations Management Contract Management Documentation Process Improvement

Administrative Officer

Raine Drops Water

Apr 2018 - Jan 2020 (1 year 9 months)

Managed documentation and filing systems, supported executive calendar coordination and reporting, and identified process bottlenecks with recommendations for automation.

Administrative Support Calendar Management Document Management Reporting Process Improvement Data Entry Google Workspace

Insurance Claim Assistant

Maybank Philippines

Apr 2010 - Jun 2011 (1 year 2 months)

Processed insurance applications and claims, entered post-dated cheques and documents with high accuracy, and assisted with verification and record management to support claims processing.

Claims Processing Data Entry Documentation Verification Records Management Compliance Attention To Detail