Matthew Aponte
@maponte2004
Dependable systems coordinator and customer-focused retailer with experience in Salesforce and POS systems.
United StatesWhat I'm looking for
I am a hardworking and dependable systems coordination professional with hands-on retail leadership and customer-service experience. I have practical experience tailoring case management systems, integrating tools like Salesforce, Notion, and Make.com, and running POS operations while leading store teams.
I bring technical familiarity with software and basic hardware, strong communication and leadership skills, and a collaborative mentality. I am focused on creating efficient procedures, improving system workflows, and maintaining positive customer and team relationships.
Experience
Work history, roles, and key accomplishments
Systems Coordination Intern
The Neighborhood Developers
Aug 2025 - Present (7 months)
Tailoring a case management system to company needs and developing procedures to integrate two systems, improving data flow and operational consistency.
Educated guests on financial products while maintaining personal connections and using Salesforce to manage client interactions and referrals.
Assistant Store Manager
Zales
Apr 2023 - Apr 2024 (1 year)
Led store teams by organizing and assigning tasks to maintain a positive environment and drive sales performance.
Gained retail and POS competencies while marketing brand items to families and engaging customers to improve sales and satisfaction.
Education
Degrees, certifications, and relevant coursework
State University of New York at Purchase College
Bachelor of Arts, Theatre Performance
Activities and societies: Financial Literacy
Pursuing a Bachelor of Arts in Theatre Performance with expected graduation in 2026; degree currently unfinished.
Horace Mann School
High School Diploma, General Studies
High School Diploma from Horace Mann School with coursework and skills in customer service, leadership, and basic computer hardware knowledge.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Interested in hiring Matthew?
You can contact Matthew and 90k+ other talented remote workers on Himalayas.
Message MatthewFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
