Manuela FigueroaMF
Open to opportunities

Manuela Figueroa

@manuelafigueroa

Client Account Coordinator with expertise in digital marketing and customer service.

Spain

What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I'm a dedicated Client Account Coordinator with a strong background in managing diverse client accounts across multiple countries, including the US, Mexico, UK, and Sweden. My experience at Acceleration Enterprises has equipped me with the skills to coordinate digital marketing campaigns effectively, ensuring that all content is culturally relevant and accurately translated for Latin American markets.

In addition to my role in account management, I have a passion for education and communication, demonstrated through my work as an English teacher and customer service agent. I thrive in collaborative environments, working closely with creative teams to deliver timely marketing materials and providing exceptional support to clients and customers alike.

Experience

Work history, roles, and key accomplishments

AE

Client Account Coordinator

Acceleration Enterprises

Jan 2024 - Dec 2024 (11 months)

Managed over 10 client accounts across various countries, coordinating digital marketing campaigns and ensuring culturally relevant content for Latin American markets. Conducted troubleshooting calls and collaborated with creative teams for timely ad delivery.

EN

English Teacher

English4Kids

Jan 2022 - Jan 2023 (1 year)

Designed and delivered customized lesson plans for children, focusing on enhancing their speaking, listening, reading, and writing skills. Adapted teaching methods to engage students effectively.

I(

Customer Service Agent

IGT Solutions (JetBlue)

Jan 2021 - Jan 2022 (1 year)

Provided bilingual support to JetBlue passengers, assisting with bookings and inquiries while ensuring customer satisfaction through effective problem resolution.

Education

Degrees, certifications, and relevant coursework

Universidad de Salamanca logoUS

Universidad de Salamanca

Bachelor's Degree, Romance Languages

2022 -

Currently pursuing a Bachelor's Degree in Romance Languages, focusing on the study of various Romance languages and their literatures.

Universidad Santiago de Cali logoUC

Universidad Santiago de Cali

Creative Writing, Creative Writing

2021 - 2021

Studied Creative Writing, focusing on developing skills in narrative construction, character development, and literary analysis.

Hadley Institute logoHI

Hadley Institute

Grade I Braille, Braille

2021 - 2021

Completed a course in Grade I Braille, gaining skills in reading and writing Braille for effective communication.

University of London logoUL

University of London

Understanding Research Methods, Research Methods

2020 - 2020

Completed a course on Understanding Research Methods, learning about various research methodologies and their applications.

Universidad Católica del Norte logoUN

Universidad Católica del Norte

High School Diploma, High School Education

2020 - 2020

Obtained a High School Diploma, completing a comprehensive education in various subjects.

Tech stack

Software and tools used professionally

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Manuela Figueroa - Client Account Coordinator - Acceleration Enterprises | Himalayas