Open to opportunities

Kaitlyn King

@kaitlynking

Message

Motivated Crew Team Member committed to contributing to business success.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and customer satisfaction, with opportunities for growth.

I am a dedicated and motivated professional with extensive experience in customer service and teamwork. My journey began in the call center environment, where I honed my skills in managing high call volumes and resolving complex issues. I take pride in my ability to maintain professionalism and composure, ensuring client satisfaction at all times.

Throughout my career, I have embraced various roles, from a Call Center Representative to a Team Associate at McDonald's. My commitment to providing exceptional support and enhancing customer satisfaction has been a driving force in my work. I believe in fostering a positive environment, whether it's through engaging with children as a nanny or collaborating with team members to achieve business goals.

Experience

Work history, roles, and key accomplishments

Team Associate

McDonald's Restaurant

Apr 2023 - Jul 2024 (1 year 3 months)

Maintained clean, organized, and safe work areas. Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.

Customer Service Teamwork Problem Solving Communication

In-Home Nanny

Family Member

Jan 2021 - Jul 2023 (2 years 6 months)

Boosted language development through reading aloud, storytelling, and engaging conversations with the children. Enhanced children's emotional well-being by providing consistent and nurturing care.

Childcare Language Development Emotional Support Household Management Errands

Childcare Provider

Youthland Academy

Feb 2019 - Mar 2020 (1 year 1 month)

Developed strong relationships with families, providing regular updates on child progress and establishing trust. Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Childcare Child Development

Call Center Representative

Spectrum

Nov 2017 - Jan 2019 (1 year 2 months)

Managed high call volumes while providing exceptional customer support and maintaining professional composure. Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Call Center Operations Customer Support Conflict Resolution Software Systems Communication