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johanna gironJG
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johanna giron

@johannagiron

Bilingual customer service representative with 5+ years of experience.

United States
Message

What I'm looking for

I am looking for a remote role that values strong communication and empathy.

I am a reliable and bilingual professional with over five years of experience in childcare, customer service, and delivery work. My journey has equipped me with strong communication skills and the ability to empathize with clients, ensuring they receive exceptional service. I thrive in fast-paced environments and am adept at multitasking, which allows me to manage various responsibilities effectively.

In my previous roles, I have demonstrated my commitment to providing a great experience for clients. As a nanny, I prioritized the safety and emotional support of the child in my care while maintaining open communication with parents. My experience as a delivery driver further honed my organizational skills and ability to handle time-sensitive tasks independently. I am now seeking a remote Customer Service Representative role where I can leverage my skills to help clients and contribute positively to their experiences.

Experience

Work history, roles, and key accomplishments

AF
Current

Delivery Driver

Amazon Flex

Jan 2023 - Present (2 years 7 months)

Independently managed delivery routes and time-sensitive package handling using navigation tools. Maintained professional customer interactions during deliveries.

Education

Degrees, certifications, and relevant coursework

OS

Obra D. Tompkins High School

High School Diploma, General Studies

Completed high school education and earned a diploma in 2018.

University of Houston – Downtown logoUD

University of Houston – Downtown

Attended, General Studies

Attended the University of Houston – Downtown in 2018.

Lone Star College logoLC

Lone Star College

Attended, General Studies

Attended Lone Star College in 2019.

Tech stack

Software and tools used professionally

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johanna giron - Delivery Driver - Amazon Flex | Himalayas