Manmohan Pillai

Led international expansion, driving 40% YoY revenue growth across new markets. Improved operational efficiency by 25% through agile frameworks and raised customer satisfaction by 30% using tailored CRM and AdTech/MarTech initiatives.

Led Salesera’s expansion into new international markets, driving 40% year-over-year revenue growth. Improved operational efficiency by 25% by implementing agile frameworks and boosting customer satisfaction by 30% through CRM-led customer success and MarTech/AdTech initiatives.

Directed global strategic alliances for a SaaS business, contributing to a 35% increase in sales through client acquisition and retention. Increased customer retention by 20% by managing forecasting, trade marketing, and customer loyalty programs while supporting remote/hybrid workforce execution across time zones.

Directed global strategic alliances and business development, contributing to a 35% sales increase through client acquisition and retention. Improved retention by 20% by overseeing forecasting, trade marketing, and loyalty programs, while leading remote/hybrid team execution across time zones.

Led end-to-end operational strategy, achieving 15% cost savings by hiring remote resources. Implemented KPI-driven performance metrics for global teams, reaching a 95% on-time project completion rate.

Owned end-to-end operational strategy, delivering 15% cost savings by hiring and scaling remote resources. Implemented KPI-driven performance metrics for global teams to achieve a 95% on-time project completion rate.

Developed integrated marketing campaigns and product positioning, increasing brand visibility by 40% in targeted markets. Improved marketing ROI by 25% through strengthened partnerships with digital agencies and led lead-generation campaigns across search and brand visibility ads.

Launched two flagship stores and achieved positive ROI within the first year, boosting foot traffic by 50%. Led cross-category promotions to clear aged inventory and improve revenue margins.

Owned assortment planning and promotion planning, including EOSS execution and markdown management. Conducted performance analysis to meet corporate objectives and improve merchandising execution.

Owned assortment and promotion planning, including EOSS and markdowns, to support corporate sales objectives. Conducted performance analysis and provided reporting to track results against business goals.

Increased visibility of the company’s social content while executing marketing programs and managing events. Led sales and lead-generation efforts, managed client relationships, and supported top- and bottom-line performance.

Led teams of associates and analysts delivering primary and secondary research and producing client report forms and data reports. Managed quality analysis for business performance management and drove business development by selling database subscriptions to prominent customers.

Managed PAN-India retail promotions across categories and formats, using data-driven campaigns to drive footfall and sales growth. Owned budget planning, goal setting, and reporting while running ATL/BTL/TTL activities and coordinating in-store activations, promotions, and events.

Completed an MBA program at UPES from 2004 to 2006.

Completed an MBA at UPES from June 2004 to June 2006.

Earned an MSc degree at MVAM from 2002 to 2004.

Completed a BSc program at MVAM from 1999 to 2002.