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Manjula Munagapati

@manjulamunagapati

Project and Program Manager at HCL Technologies delivering AT&T infrastructure projects, with experience in IBM network transformation and SD-WAN migration.

India
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At HCL Technologies, I manage end-to-end project delivery for AT&T, including scope, schedules, budgets, risks, and quality. I coordinate globally distributed teams and vendors while maintaining operational continuity.

At AT&T Global Network Services, I led network transformation, LAN, SD-WAN migration, and infrastructure deployment programs for IBM. The SD-WAN program migrated more than 120 IBM sites across the Americas, and I also led network separation and migration projects supporting the IBM-Kyndryl enterprise split.

Earlier at AT&T Global Business Services, I managed major incident, problem, change, and service improvement activities, including root-cause reviews and trend analysis. At DXC, I managed incident processes and SOX controls, chaired Change Advisory Board meetings, and handled Sev1 incident response.

My earlier work includes PMO operations at L&T Infotech and service delivery roles at Wipro Technologies and HCL BPO. I hold PMP and ITIL certifications, an Executive PGDM from We School, and a B.E. in Production Engineering.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

EXIN logoEX

EXIN

ITIL V3 Foundation, IT Service Management

ITIL V3 Foundation, ITIL Service Strategy, Service Operations, and ITIL Operational Support & Analysis certifications from EXIN.

Welingkar Institute of Management logoWM

Welingkar Institute of Management

Executive PGDM, Management

2011 - 2012

Activities and societies: Placement coordinator for Executive PGDM batch at We School. Received merit award for excellent academic performance in Executive PGDM.

Executive PGDM (Full Time) from Welingkar Institute of Management, Mumbai, from 2011 to 2012. Served as placement coordinator and received a merit award for excellent academic performance.

Project Management Institute logoPI

Project Management Institute

Project Management Professional (PMP), Project Management

Project Management Professional (PMP) certification from PMI.

Muffakham Jah College of Engineering and Technology logoMT

Muffakham Jah College of Engineering and Technology

Bachelor of Engineering, Production Engineering

2005 -

B.E in Production Engineering from Muffakham Jah College of Engineering and Technology, Osmania University, Hyderabad, in 2005.

Tech stack

Software and tools used professionally

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