Purva Mishra
@purvamishra
Director of Program Management driving mission-critical R&D and network technology programs worldwide.
What I'm looking for
I’m a results-driven Program Management leader with 17+ years of experience leading large-scale, mission-critical programs across R&D, network engineering, and operations. I align global engineering and product teams, resolve execution blockers through strong governance (RAID, RAID escalations, executive status reporting), and drive high-impact outcomes from strategy through handover.
As Director Program Management (R&D), I own end-to-end delivery across product, engineering, architecture, infrastructure, security, and platform teams—covering program strategy, execution roadmaps, milestone planning, budgeting (Capex/Opex), resource planning, and dependency resolution. Previously, I led network operations and customer network engineering teams, upgrading 100% of customer sites, driving cost-saving initiatives, insourcing for efficiencies, and delivering automation to improve SLA/KPI performance while mentoring teams and building capability from scratch.
Experience
Work history, roles, and key accomplishments
Director, Program Management
Mastercard
Dec 2023 - Present (2 years 5 months)
Led end-to-end delivery of complex cross-functional R&D technology programs spanning engineering, architecture, infrastructure, security, and platform teams. Drove program governance (RAID, escalation forums, executive reporting) and delivered a first-of-a-kind Foundry R&D initiative in a short span of time, while reducing carbon footprint by replacing ~2,000 switches with NIM modules.
General Manager, Office IT
Vodafone Intelligent Solutions
Dec 2022 - Dec 2023 (1 year)
Led 50 network engineers (onshore/offshore) for 24x7 operations, ensuring SLAs/KPIs across 150+ locations and improving network performance. Upgraded 100% customer sites to a new ASN network on timeline, initiated network cost savings (400k USD by insourcing) and delivered 750k euros/year cost savings, while reducing monitoring alerts by 50% and P1/P2 SLAs by 50%.
Manager, Customer Network Eng
Vodafone Intelligent Solutions
May 2019 - Dec 2022 (3 years 7 months)
Led a team of 23 technical project managers responsible for establishing customer network connectivity across APAC, EEMEA, and the Americas. Supported routing/switching and security delivery for 2,000+ customer sites globally, managed multi-million vendor contracts and billing approvals, and coordinated escalations and end-to-end customer projects (new sites, relocations, decommissioning).
Infrastructure Delivery Lead
Accenture
May 2015 - May 2019 (4 years)
Directed end-to-end migration of legacy circuits to Ethernet, from initiation through closure, coordinating stakeholders and service providers for successful cutovers. Led agile delivery (sprint planning, backlog refinement, retrospectives) and migrated legacy WAN circuits to Ethernet for 60 sites globally.
Technology Analyst
Infosys Technologies Ltd
Sep 2013 - May 2015 (1 year 8 months)
Produced WAN/LAN/security designs and documentation, including IP addressing, interfaces, and VLAN assignments for new and existing customer environments. Delivered high-availability network solutions using BGP and supported migration of 80+ sites, including redundant connectivity via DWDM and MPLS.
Senior Infrastructure Engineer
Mphasis
Nov 2008 - Sep 2013 (4 years 10 months)
Designed and implemented end-to-end customer-to-data-center network connectivity across global locations, coordinating requirements and deployment activities with multiple stakeholders. Upgraded IOS on 100+ devices, supported route-map and BGP configurations, and managed change control via RFC review and CAB coordination.
Education
Degrees, certifications, and relevant coursework
Purva hasn't added their education
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