Manal Al-Nour
@manalalnour
Dynamic Senior Sales Manager driving revenue growth in hospitality.
What I'm looking for
I am a dynamic Senior Sales Manager with a proven track record of driving revenue growth and optimizing sales strategies in high-end hospitality and resort environments. My expertise lies in forging long-term client relationships and executing large-scale events that significantly enhance profitability. I am committed to exceeding business objectives while fostering a culture of excellence and service.
Throughout my career, I have successfully led cross-functional teams to deliver exceptional results. For instance, I drove a 40% increase in event revenue and a 35% growth in repeat business through targeted sales strategies. My ability to leverage market insights and strategic partnerships has positioned properties as leaders in their segments, contributing to a remarkable $3.8M in annual sales.
I thrive on challenges and am passionate about mentoring my team to elevate performance. My dedication to client satisfaction is reflected in my 95%+ client satisfaction rates and my success in enhancing operational efficiency while reducing costs. I am eager to bring my skills and experience to a new opportunity where I can continue to drive success and innovation.
Experience
Work history, roles, and key accomplishments
Task Force Director of Sales
Hyatt House Dallas Frisco
Apr 2025 - Jun 2025 (2 months)
Supported the property ahead of a planned sale, reversing negative trends and leading turnaround efforts that resulted in monthly budget overperformance. Secured a 2,000-room-night long-term group and an additional 1,000 room nights through SMERF and sports segments.
Senior Sales Manager
Okana Resort Oklahoma City
Jun 2024 - Feb 2025 (8 months)
Spearheaded the growth of this 414-room resort by increasing event revenue by 20% and achieving 90% peak-season occupancy. Innovated and executed tailored event packages that boosted catering revenue by 15% and attracted high-profile corporate clients.
Convention Services Manager
Hotel Lincoln
Feb 2024 - May 2024 (3 months)
Successfully managed 50+ large-scale events, achieving a 30% increase in event revenue within just 3 months. Streamlined event processes and improved operational efficiency, reducing costs by 12% while increasing client satisfaction by 15%.
Sales Manager
The Eliza Jane - The Unbound Collection by Hyatt
Dec 2022 - Apr 2024 (1 year 4 months)
Drove a 30% increase in event revenue within just two months, establishing the property as a premier venue for corporate and social events. Customized and upsold catering packages, generating a 20% increase in catering revenue, while maintaining 95%+ client satisfaction.
Catering Sales Manager
DoubleTree by Hilton, Courtyard by Marriott Tysons Corner
Jun 2019 - Dec 2023 (4 years 6 months)
Drove a 25% increase in event and catering revenue by optimizing sales strategies and enhancing relationship-building with corporate and social clients. Coordinated and executed successful events for high-profile clients, leading to a 15% increase in repeat business.
Director of Catering
Atlanta Evergreen Resort
Aug 2023 - Oct 2023 (2 months)
Increased event sales by 35% and achieved a 30% growth in catering revenue by launching a new group packages strategy and enhancing upselling techniques. Directed the execution of 50+ large-scale conferences and social events, resulting in 95%+ client satisfaction scores.
Sales Manager
Hyatt Place Hyatt House Downtown Indianapolis
Feb 2023 - Apr 2023 (2 months)
Achieved a 40% increase in event revenue by cultivating relationships with corporate clients and securing repeat business through targeted sales campaigns. Optimized meeting space utilization, driving 85% occupancy during peak periods, and maximizing revenue from both group bookings and catering services.
Convention Services Manager
The Sanderling Resort
Oct 2022 - Dec 2022 (2 months)
Elevated catering sales by 35% through strategic upselling and refining catering packages to meet diverse client needs. Successfully improved operational efficiency and profitability by introducing streamlined event processes, which reduced event costs by 10%.
Director of Sales
Hyatt Place Lincoln Downtown Haymarket
Jun 2021 - Oct 2022 (1 year 4 months)
Exceeded sales goals by 75%, driving over $1.3M in sales, contributing to a 75% increase in event and catering revenue through innovative business development strategies. Led sales initiatives that resulted in the property being recognized as a top performer in the region for group bookings.
Task Force Conference Services Manager
Choctaw Casino & Resort Durant
Dec 2019 - Mar 2020 (3 months)
Increased event sales by 30%, driving $500K in incremental revenue through strategic partnerships and event coordination. Managed the seamless coordination of 200+ events, achieving 98% client satisfaction and contributing to the property’s market dominance.
Task Force Conference Services Manager
DoubleTree by Hilton, Courtyard by Marriott Tysons McLean
Jun 2019 - Nov 2019 (5 months)
Boosted event revenue by 25% by identifying and capitalizing on emerging market opportunities and optimizing catering services. Improved client retention by 15% by exceeding expectations through exceptional event coordination and personalized service.
Group Services Manager
Magnolia Hotel
Jul 2018 - Feb 2019 (7 months)
Generated 40% growth in group and catering sales by developing targeted outreach strategies and optimizing catering packages. Managed the seamless coordination of 200+ events, achieving 98% client satisfaction and contributing to the property’s market dominance.
Convention Services Manager
Golden Nugget Las Vegas
Nov 2016 - May 2018 (1 year 6 months)
Led efforts that resulted in a 30% increase in convention revenue and 25% growth in new group business by implementing effective sales and marketing tactics. Secured high-profile corporate clients through exceptional event management, contributing to a 98% client satisfaction rate.
Convention Services Manager
Renaissance Las Vegas
Feb 2016 - Nov 2016 (9 months)
Successfully boosted event sales by 25% and drove 90% meeting space utilization during peak periods, resulting in a significant increase in overall revenue. Surpassed sales targets by 30%, generating $650,000 in revenue by securing corporate meetings and optimizing event execution strategies.
Event Specialist
Marriott International
Dec 2011 - Jul 2015 (3 years 7 months)
Increased group business revenue by 35%, driving $1M+ in event sales through relationship-building and exceptional event planning. Utilized CI-TY, Delphi, FDC, Meeting Matrix, Social Tables, FOSSE, Lanyon, Demand360, Cvent, Envision, Events Temple, Meeting Matrix, Citrix, Web Reserve, Opera, Colleague, Topline Software, Prio, TMG OneView, and Brand Marketing.
Education
Degrees, certifications, and relevant coursework
University of Nevada, Las Vegas (UNLV)
Bachelor of Science, Business
Completed a Bachelor of Science in Business, gaining foundational knowledge in business principles and practices. Focused on developing skills relevant to the business sector.
Collin Community College
Associate in Science, Science
Obtained an Associate in Science degree, building a strong academic foundation. Developed essential skills and knowledge applicable to various fields.
Availability
Location
Authorized to work in
Job categories
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