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Josephine Bagdan

@josephinebagdan

Experienced event planner with a focus on strategic customer engagement.

United States
Message

What I'm looking for

I am looking for a challenging role that allows me to leverage my extensive experience in event planning and customer service while contributing to a dynamic team focused on growth and innovation.

With over 25 years of experience in Travel Management, Event Planning, and Customer Service, I am a forward-thinking professional dedicated to achieving business success and growth. My career has been marked by a successful track record of establishing collaborative relationships with executives, colleagues, and vendors across various business units, including BMW Group and MINI.

In my current role as a Senior Meeting & Event Planner at World Travel, Inc., I expertly manage event budgets, negotiate contracts, and ensure seamless execution of meetings and events. My previous experience at BMW of North America involved strategizing with senior executives to design and execute over 300 high-level meetings and events annually, maximizing ROI while maintaining the highest standards of quality and service.

Throughout my career, I have consistently exceeded expectations, demonstrated a strong ability to negotiate favorable terms with vendors, and implemented innovative solutions that streamline processes. I am passionate about creating unique, premium experiences that leave a lasting impact on attendees and contribute to the overall success of the organization.

Experience

Work history, roles, and key accomplishments

WI
Current

Sr. Meeting & Event Planner

World Travel, Inc.

Currently, I am responsible for planning and managing meetings and events, including overseeing budgets, securing funding, and tracking expenses. I also arrange accommodation, meals, transportation, and event-related activities for attendees, while negotiating contracts with vendors and managing relationships to ensure compliance.

PE

Business Development/Client Retention Specialist

Penske Automotive Group, Jaguar Land Rover of Englewood

Jan 2020 - Dec 2022 (2 years 11 months)

I proactively prospected new customers, focusing on new and used car sales and service drive marketing programs. I responded to inbound internet leads via Dealer Socket, utilizing phone, text, and email to increase customer loyalty through Automotive Mastermind's Market Eye Q sales platform.

BL

Senior Meeting & Events Planner

BMW of North America, LLC.

Jan 2007 - Dec 2020 (13 years 11 months)

I strategized with senior executives to design event and meeting specifications, building and maintaining relationships with vendors, suppliers, and customers. I prepared budgets and aggressively negotiated vendor services, ensuring quality and value while adhering to company policies and maximizing ROI.

DI

Branch Manager

Directravel

Jan 1996 - Dec 2000 (4 years 11 months)

I managed a large Reservation Center to ensure quality control, supervising and implementing employee training. I established various incentive programs and created cost-saving initiatives, while reviewing and evaluating client agreements for accuracy.

DI

Supervisor

Directravel

Jan 1993 - Dec 1996 (3 years 11 months)

I handled all VIP travel reservations and supervised phone monitoring for training purposes. I was responsible for monthly and yearly reviews, and reviewed and approved all time sheets for accuracy, conducting monthly staff meetings.

Education

Degrees, certifications, and relevant coursework

MP

Mansfield University of Pennsylvania

Unknown, Unknown

Attended Mansfield University of Pennsylvania. Details regarding the specific field of study and degree obtained are not provided.

OS

O'Brien's Travel School

Certificate, Travel

Completed training at O'Brien's Travel School in Allendale, NJ. This education focused on travel-related skills.

Tech stack

Software and tools used professionally

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Josephine Bagdan - Sr. Meeting & Event Planner - World Travel, Inc. | Himalayas