Josephine Bagdan
@josephinebagdan
Experienced event planner with a focus on strategic customer engagement.
What I'm looking for
With over 25 years of experience in Travel Management, Event Planning, and Customer Service, I am a forward-thinking professional dedicated to achieving business success and growth. My career has been marked by a successful track record of establishing collaborative relationships with executives, colleagues, and vendors across various business units, including BMW Group and MINI.
In my current role as a Senior Meeting & Event Planner at World Travel, Inc., I expertly manage event budgets, negotiate contracts, and ensure seamless execution of meetings and events. My previous experience at BMW of North America involved strategizing with senior executives to design and execute over 300 high-level meetings and events annually, maximizing ROI while maintaining the highest standards of quality and service.
Throughout my career, I have consistently exceeded expectations, demonstrated a strong ability to negotiate favorable terms with vendors, and implemented innovative solutions that streamline processes. I am passionate about creating unique, premium experiences that leave a lasting impact on attendees and contribute to the overall success of the organization.
Experience
Work history, roles, and key accomplishments
Sr. Meeting & Event Planner
World Travel, Inc.
Currently, I am responsible for planning and managing meetings and events, including overseeing budgets, securing funding, and tracking expenses. I also arrange accommodation, meals, transportation, and event-related activities for attendees, while negotiating contracts with vendors and managing relationships to ensure compliance.
Business Development/Client Retention Specialist
Penske Automotive Group, Jaguar Land Rover of Englewood
Jan 2020 - Dec 2022 (2 years 11 months)
I proactively prospected new customers, focusing on new and used car sales and service drive marketing programs. I responded to inbound internet leads via Dealer Socket, utilizing phone, text, and email to increase customer loyalty through Automotive Mastermind's Market Eye Q sales platform.
Senior Meeting & Events Planner
BMW of North America, LLC.
Jan 2007 - Dec 2020 (13 years 11 months)
I strategized with senior executives to design event and meeting specifications, building and maintaining relationships with vendors, suppliers, and customers. I prepared budgets and aggressively negotiated vendor services, ensuring quality and value while adhering to company policies and maximizing ROI.
Group Manager
Directravel
Jan 2005 - Dec 2007 (2 years 11 months)
I planned and executed major aspects of meeting management, including site selection, marketing material development, and registration process building. I also prepared and managed program budgets, negotiated complex service contracts, and approved all meeting expenses.
Regional Vice President / Regional Account Manager
Directravel
Jan 2000 - Dec 2005 (5 years 11 months)
I handled the implementation of new accounts to increase growth and revenue, interacting with all department managers to achieve profitable operations. My responsibilities included account management, analysis of management reports, customer service, and networking.
Branch Manager
Directravel
Jan 1996 - Dec 2000 (4 years 11 months)
I managed a large Reservation Center to ensure quality control, supervising and implementing employee training. I established various incentive programs and created cost-saving initiatives, while reviewing and evaluating client agreements for accuracy.
Supervisor
Directravel
Jan 1993 - Dec 1996 (3 years 11 months)
I handled all VIP travel reservations and supervised phone monitoring for training purposes. I was responsible for monthly and yearly reviews, and reviewed and approved all time sheets for accuracy, conducting monthly staff meetings.
Senior Corporate Travel Consultant
Directravel
Jan 1987 - Dec 1993 (6 years 11 months)
I handled all aspects of travel for multi-million dollar accounts and worked at several on-site locations. I also coordinated all Junior Agent training.
Education
Degrees, certifications, and relevant coursework
Mansfield University of Pennsylvania
Unknown, Unknown
Attended Mansfield University of Pennsylvania. Details regarding the specific field of study and degree obtained are not provided.
O'Brien's Travel School
Certificate, Travel
Completed training at O'Brien's Travel School in Allendale, NJ. This education focused on travel-related skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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