Joel Lazarus

Successfully increased sales by establishing a new corporate client base and soliciting existing accounts, resulting in the acquisition of 28 new corporate contracts with a total value of $194,750 within six months. Met and often exceeded weekly income goals through in-person and telephone sales calls, site inspections, and persuasive graphic presentations.

Managed advertising sales across multiple states, successfully fostering relationships with hotel and Convention and Visitor Bureau (CVB) prospects through telephone, email, and fax communications. Contributed to sales growth by actively participating in team meetings and training sessions, and represented the company at various trade shows.

Successfully managed sales for hotel amenities, including guestrooms, meeting spaces, and catering, securing corporate accounts worth $700,000 over 16 months. Consistently met or surpassed monthly sales call targets while establishing a new corporate client base and maintaining existing accounts.

Answered calls in a friendly and professional manner, exhibiting expertise in navigation, traffic support, emergency response, customer care, and dealer assistance. Functioned as a resource, providing system assistance and clarifying policies and procedures for multiple OEM's, improving operational efficiency.

Supervised daily call center operations, ensuring adherence to key performance indicators such as talk time, service level, quality standards, and occupancy rate. Enhanced team performance by implementing coaching and motivational strategies, leading to improved productivity and sales.

Completed high school education, earning a diploma. Focused on a comprehensive curriculum to prepare for future endeavors.