Melissa Capozzoli
@melissacapozzoli
Experienced Event Operations Manager with a passion for impactful experiences.
What I'm looking for
As an Event Operations Manager with over 8 years of experience, I have successfully planned and executed large-scale conferences, meetings, and hospitality events. My expertise lies in logistics, budgeting, vendor coordination, and leading cross-functional teams to deliver seamless experiences. I thrive in managing multimillion-dollar budgets and ensuring high client satisfaction through meticulous planning and execution.
In my current role at Enterprise Events Group, I oversee complex project plans and budgets for events with up to 9,500 attendees. I have successfully managed a $4M food and beverage budget while optimizing spend and elevating client satisfaction. My ability to develop strategic planning decks and manage vendor relationships has been key to my success. I am passionate about mentoring junior team members and fostering a collaborative environment that drives results.
Throughout my career, I have demonstrated a commitment to excellence in event management, from pre-event planning to on-site execution. My experience includes managing high-profile events, developing contingency plans, and tracking KPIs to assess success. I am dedicated to delivering impactful experiences that exceed client expectations and create lasting memories.
Experience
Work history, roles, and key accomplishments
Event Operations Manager
Enterprise Events Group
Jul 2022 - Present (3 years)
Managed cross-functional project plans, timelines, and budgets for events with up to 9,500 attendees. Oversaw a $4M F&B budget, optimizing spend while elevating client satisfaction.
Conference Coordinator
CM Event Solutions
Jun 2021 - Present (4 years 1 month)
Coordinated all event logistics including room blocks, F&B, signage, and shipping logistics. Led virtual platform setup using Cadmium and registration through Event Rebels.
Event Manager
The Watergate Hotel
Sep 2018 - Present (6 years 10 months)
Planned events for 600+ attendees, including multi-day programs and breakout sessions. Managed vendor relations, AV specifications, budget reconciliation, and client billing.
Catering Sales & Event Manager
The Henley Park Hotel
Mar 2018 - Present (7 years 4 months)
Booked and managed high-end catering events, developing custom menus and coordinating execution. Drafted and distributed Banquet Event Orders and managed sales forecasting.
Marketing & Operations Coordinator
Sheraton & Westin Reston Heights Complex
Apr 2017 - Present (8 years 3 months)
Managed decor, payroll, and vendor invoices for hotel operations. Maintained social media and marketing campaigns to promote in-house restaurant.
Sales & Catering Coordinator
Sheraton & Westin Reston Heights Complex
Feb 2016 - Present (9 years 5 months)
Acted as a liaison between sales managers and clients to ensure event details and expectations were clearly communicated and executed. Prepared and distributed Banquet Event Orders (BEOs) to internal departments.
Education
Degrees, certifications, and relevant coursework
Melissa hasn't added their education
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Tech stack
Software and tools used professionally
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