Mal Amin
@malamin
Customer-facing sales professional focused on consultative selling and customer relationships in fast-paced teams.
United StatesWhat I'm looking for
I’m a recent Business Marketing graduate with 2+ years of customer-facing sales experience across telecommunications, retail, and brand promotions. In my Connectivity Salesperson role, I qualified prospective customers through discovery conversations, built rapport, overcame objections with consultative selling, and generated new interest through proactive outreach.
Every day, I engaged with 30–60 prospective customers to identify internet and mobile service needs and scheduled 5–10 qualified follow-up appointments per week for Spectrum sales representatives. I also developed strong communication and negotiation habits as a Brand Ambassador and delivered high-volume customer service as a Barista by using personalized recommendations and upselling.
Experience
Work history, roles, and key accomplishments
Barista
Chartwells Schools Dining Services
Sep 2021 - Present (4 years 10 months)
Provided fast-paced, high-volume customer service in a café environment while maintaining speed, accuracy, and customer satisfaction. Drove sales with personalized recommendations and upselling, and promoted seasonal items and special offers.
Connectivity Salesperson
Brand X
Feb 2025 - Dec 2025 (10 months)
Qualified prospective customers through discovery conversations and provided consultative recommendations for Spectrum connectivity products. Managed objections, built customer rapport, and scheduled 5–10 qualified follow-up appointments per week while engaging 30–60 prospects daily.
Brand Ambassador
Unisoy
Jan 2024 - Dec 2024 (11 months)
Introduced products to consumers during promotional events using engaging, consultative conversations. Qualified interested customers through discovery questions, addressed concerns, and helped increase brand awareness through product education.
Education
Degrees, certifications, and relevant coursework
California State University, Los Angeles
Bachelor of Science, Business Management (Marketing option)
B.S. in Business Management with an option in Marketing at California State University, Los Angeles, expected to be completed in May 2026.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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