Primarily looking for flexibility and the ability to work from anywhere. Remote work allows me to have a better work-life balance and eliminates the need for a daily commute, which increases productivity and reduces excess stress. I appreciate the opportunity to manage my own schedule and work in an environment that is most conducive to my productivity.
LJOpen to opportunities
Leroy Chapman Jr
@leroychapmanjr
Multi-Talented Creative Professional with a Passion for Customer Service & Autism Advocacy.
United StatesWhat I'm looking for
I bring a wealth of technical experience, special skills, certifications, and awards that make me a strong candidate for this position. Over the years, I have acquired a diverse range of skills and knowledge that would be valuable in any team.
Firstly, I have extensive experience in customer service and sales, having worked in various customer-facing roles for over 25 years. I am skilled in effectively communicating with customers, understanding their needs, and providing exceptional service. My experience in sales has equipped me with the ability to identify and maximize sales opportunities, resulting in increased customer retention rates.
In addition to my customer service and sales expertise, I have a background in content creation, voice-over work, and writing. I am a talented content creator, with experience in creating engaging and informative content across various platforms. I have also worked as a voice-over artist, lending my voice to commercials, videos, and other projects. As a creative writer, I have honed my skills in persuasive writing and copywriting, generating impactful and compelling content.
Furthermore, I have earned certifications in resume writing, showcasing my ability to craft professional and effective resumes. This certification demonstrates my attention to detail, writing skills, and understanding of what employers are looking for in candidates.
Moreover, I have received awards and recognition throughout my career for my outstanding performance and dedication to customer service. These accolades reflect my commitment to excellence and my ability to consistently deliver high-quality work.
Overall, I believe my technical experience, special skills, certifications, and awards make me a strong candidate for this position. I am confident that I can bring a valuable combination of customer service expertise, sales acumen, content creation skills, and a proven track record of success to this role.
Experience
AT
Current
Sales Representative
AT&T
Mar 2023 - Present (1 year 2 months)
Drives sales of AT&T's products and services, also exceeding sales targets.
Builds relationships and tailors solutions to customer needs.
Communicates persuasively and effectively delivering exceptional customer experiences.
Stays knowledgeable about products and industry trends.
Collaborates with other departments & embodies AT&T's values and brand image.
AL
Current
Brand Ambassador
Angel Link
May 2020 - Present (4 years)
Created scripts for Commercials, Instagram Posts and Facebook Ads.
Effectively communicate the mission of our brand.
Collaborated with other team members to create fresh brand ideas and project initiatives.
Developed unique content for a variety of client sites to improve presence and brand awareness.
VSSales Representative
VXI Global Solutions
Feb 2021 - Aug 2022 (1 year 6 months)
• Selling AT&T mobile products and services by asking open-ended questions & utilizing proper rapport
with prospective customers.
• Performing troubleshooting steps for existing AT&T customers using Clarity Notes, & TSR POS.
• Help existing AT&T Mobile customers make changes to their accounts using the OPUS tool & explaining self-help options.
COSales Agent
Capital One
Aug 2022 - Feb 2023 (6 months)
• Answer inbound calls and place outbound calls and greet customers with energy and enthusiasm &
accurately notate customer accounts in client systems.
• Identified and maximized sales opportunities, and increased customer retention rates.
• Documented all concerns and incidents and reported them to a senior supervisor.
• Striving for first-call resolution and taking true ownership.
MSMobile Sales Associate
Market Source
Feb 2020 - Sep 2021 (1 year 7 months)
• Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
• Identified and maximized sales opportunities and increased customer retention rates.
• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for
existing and new products.
• Successfully lead a sales team of several people to meet and achieve sales
TC
Wireless Sales Specialist
The Revenue Optimization Companies
Feb 2018 - Jan 2020 (1 year 11 months)
• Develop and maintain a professional relationship with customers and prepare strategies to get sales.
• Coordinate with customers and ensure appropriate resolution of all smartphone problems.
• Provide new smartphone and phone carrier demonstrations to prospective customers to improve sales.
• Analyzed sales and financial performances to effectively plan for increased future opportunities while
i
VMBrand Ambassador/Team Lead
Victory Marketing
Jun 2010 - Dec 2018 (8 years 6 months)
• Demonstrated enthusiastic public relations working at a different venue & working with a different
coworker at every event.
• Wrote, recorded, voiced, and edited online video tutorials that generated significant sales.
• Wrote long and short copy for web and branding efforts alongside the product team.
• Performed interviews and represented company in press outreach relations.
Tech stack
Learn about the tools and technologies that Leroy likes to use.
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Website
linqapp.com/royhybridSalary expectations
0-0 USD
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