Open to opportunities

Maksim Milenin

@maksimmilenin

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Senior Account Manager specializing in IP legal‑tech SaaS sales and client growth.

Israel

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What I'm looking for

I seek a client-facing sales or account leadership role at a growth-oriented company where I can drive revenue, build strategic client relationships, and help develop product-market fit for technical offerings.

I am a results-driven Senior Account Manager with nine years of experience building and maintaining long-lasting client relationships, primarily in IP legal‑tech SaaS, hardware trading, and account management for international markets. I consistently manage large pipelines (100+ leads), close international deals across APAC, EMEA and the Americas, and maintain renewal rates above 80% while driving upsell and cross-sell growth.

I blend strong technical and project-management skills with exceptional interpersonal and negotiation abilities, having launched product lines, developed go-to-market strategies, and collaborated with engineering teams to evolve API products. My track record includes boosting annual sales by ~33%, achieving 40% upsell increases, and managing high-volume client portfolios with a focus on retention and scalable processes.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

TMSearch.ai

Oct 2023 - Present (2 years 8 months)

Build and maintain client relationships for an AI-based IP search engine SaaS, closing deals across APAC, EMEA and Americas and maintaining renewal rates above 80%. Developed the company's API product collaboration and created regional sales strategy, managing a pipeline of 100+ leads.

SaaS Sales Account Management Pipeline Management API Product Collaboration Negotiation Sales Strategy CRM

Account Executive

RCS Ltd.

Jan 2024 - Feb 2025 (1 year 1 month)

Closed 20+ international deals with EU and US clients and launched a new product line while managing a portfolio of 100+ clients and owning full sales cycle from lead to close.

B2B Sales International Sales Account Management Negotiation Product Launch CRM Multitasking

Key Account Manager

APM Management

Feb 2015 - Jul 2023 (8 years 5 months)

Managed client portfolio to boost annual sales by an average of 33% and drove 40% up-sell/cross-sell revenue increases through relationship cultivation and strategic account development.

Key Account Management Upselling Sales Strategy Relationship Management Revenue Growth Consulting Stakeholder Management

Customer Support Shift Supervisor

Sberbank

Jan 2010 - Jan 2014 (4 years)

Coordinated call center automation handling 100K+ calls per day, trained 50+ representatives, and maintained client satisfaction above 98% while reducing labor costs by 60% through software initiatives.

Customer Support Management Process Automation Performance Metrics Quality Assurance Call Center Operations Software Implementation