Open to opportunities

Makela J Justin

@makelajjustin

Message

Ambitious sales representative with a passion for customer success.

Saint Lucia

Message

What I'm looking for

I am looking for a role that values customer engagement and offers opportunities for growth.

I am an articulate and ambitious individual with a strong passion for success. My experience as a Sales Representative at Lick’d SLU allowed me to develop my skills in customer engagement and market identification. I thrive in environments where I can connect with people and help them find solutions that meet their needs.

In my role as a Customer Service Agent at 1888-GO-ANSWER, I honed my abilities in effective communication and problem-solving. I am detail-oriented and dedicated to maintaining high standards of service. My recent experience as a Verifications Agent at Km2 Solutions has further enhanced my skills in document verification and client interaction, ensuring accuracy and compliance in all processes.

Experience

Work history, roles, and key accomplishments

Verifications Agent

Km2 Solutions

Jun 2024 - Dec 2024 (6 months)

Verified the authenticity of various documents, including IDs and financial records, and performed insurance and debt verifications. Conducted account investigations and confirmed vision insurance benefits for patients.

Documentation Verification Insurance Verification Debt Verification Vision Benefits

Customer Service Agent

1888- GO-ANSWER

Dec 2022 - Apr 2023 (4 months)

Obtained client information, verified eligibility, and established policies by accurately entering client data. Maintained and improved service quality by adhering to standards and continuously updating job knowledge.

Client Information Gathering Data Entry Quality Assurance Customer Service Troubleshooting Product Knowledge Communication

Secretary

Beta Homes Real Estate

Aug 2022 - Dec 2022 (4 months)

Managed reception duties, including greeting clients and directing phone calls. Organized and maintained documents and filing systems, while assisting supervisors and staff with company projects and tasks.

Receptionist Duties Phone Answering Administrative Support Task Management Customer Service

Sales Representative

Lick'd SLU

Feb 2022 - Jul 2022 (5 months)

Engaged with customers, pitched products, and identified new market opportunities. Successfully sold products and services while creating a robust pipeline of leads through various channels.

Customer Engagement Market Identification Lead Generation Email Marketing Social Media Marketing Cold Calling