NLNaomi Lesforis
@naomilesforis
Detail-oriented Administrative Specialist with strong customer service skills.
Saint LuciaWhat I'm looking for
I am a detail-oriented and dependable Administrative Specialist with over 5 years of experience in customer service, sales, and administrative support. My background includes a strong focus on hospitality operations, document verification, and front desk procedures, which has equipped me with the skills necessary to excel in fast-paced environments.
Throughout my career, I have consistently demonstrated my ability to meet and exceed targets, particularly in my role as a Verification Agent at KM2 Solutions, where I verified client documents for loan approvals. My strong interpersonal communication skills allow me to provide quality service and ensure guest satisfaction, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Verification Agent
KM2 Solutions
Aug 2023 - Jan 2024 (5 months)
Verified client documents and identity information for loan approvals. Assessed credit scores and compliance with PTI requirements, consistently exceeding daily verification targets.
Sales Attendant
Sandals Grande St Lucian Beach & Spa Resort
Aug 2022 - Aug 2023 (11 months)
Assisted guests with inquiries, booking photo sessions, and handling transactions. Promoted spa packages and managed inventory while maintaining the retail shop's organization.
Credit Sanctioner
Courts Unicomer
Nov 2021 - Dec 2021 (1 month)
Verified documentation and calculated DSR to determine credit eligibility. Assessed customer credit history and approved credit applications during peak season.
Verification Agent
KM2 Solutions
Jun 2019 - Mar 2021 (1 year 9 months)
Verified and processed account documents. Resolved customer concerns and ensured accuracy in documentation.
Sales Representative
Evo's Boutique
Feb 2019 - Apr 2019 (2 months)
Advised customers, promoted product sales, and maintained stock presentation.
Education
Degrees, certifications, and relevant coursework
Sandals Regency La Toc
Certificate, Hospitality
2018 -
Completed a Certificate in Hospitality Service Training, gaining skills in customer service and hospitality management.
Sir Arthur Lewis Community College
Certificate, Building Trades
2015 - 2017
Pursued a Certificate in Building Trades, focusing on practical skills and knowledge necessary for the construction industry.
Ciceron Secondary School
CXC CSEC, General Education
2010 - 2015
Activities and societies: Best Female Volleyball Player - Ciceron Secondary School (2015)
Completed CXC CSEC examinations, acquiring foundational knowledge in various subjects essential for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Saint LuciaAuthorized to work in
Salary expectations
Job categories
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