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Merkisha Evans

@merkishaevans

Administrative and operations professional specializing in high-volume data accuracy, digital support, and stakeholder coordination.

Saint Lucia

Message

What I'm looking for

I’m looking for a remote role where I can apply meticulous records and data accuracy, multi-screen platform support, and empathetic client communication to keep operations compliant, fast, and brand-aligned.

I’m a highly organized and adaptable Administrative and Operations Professional with a proven track record in high-volume data management, digital correspondence, and cross-functional office coordination. In my roles, I’ve maintained meticulous data accuracy—streamlining school database systems and auditing student enrollment and attendance records with 100% accuracy—while handling sensitive, confidential information with strict compliance.

I also bring strong operational support experience from accounts receivable work, where I managed high-volume digital workflows, identified billing discrepancies and outstanding balances, and kept 100% data integrity in a fast-paced dual-monitor environment. I’m known for communicating firmly yet empathetically using brand voice guidelines, de-escalating conflicts in real time, and supporting compliance through HR document audits and operational quality checks.

Experience

Work history, roles, and key accomplishments

Principal's Assistant

Reunion Primary School

Sep 2025 - Apr 2026 (7 months)

Managed daily school operations and digital correspondence as the primary point of contact for external stakeholders, resolving inquiries within strict timeframes. Streamlined student record systems and ensured 100% accuracy while handling confidential records in compliance with established standards.

School Operations Records Management Data Auditing Quality Assurance Compliance Support

Accounts Receivable Agent

KM2 Solutions

Jan 2023 - Jan 2025 (2 years)

Managed high-volume digital workflows and consumer portfolios, identifying and resolving account variances, billing discrepancies, and outstanding balances under pre-set SLAs. Maintained 100% data integrity in a fast-paced dual-monitor environment and de-escalated conflicts while negotiating solutions using brand voice guidelines.

Accounts Receivable Management SLA Management Database Administration Data Integrity

Factory Production Assistant

Baron Foods Ltd.

Jan 2021 - Jan 2022 (1 year)

Performed routine quality control inspections on processing lines to ensure compliance with safety, weight, and packaging standards. Logged daily production metrics and batch numbers, flagging defects immediately to minimize raw material waste.

Quality Control Safety Compliance Packaging Compliance Batch Number Tracking Defect identification Process Monitoring

Human Resources Intern

Coconut Bay Beach Resort & Spa

Jan 2023 - Present (3 years 5 months)

Assisted with daily HR operations, coordinating employee onboarding documentation and migrating physical records into digital formats. Conducted initial audits of compliance files to ensure candidate documentation was complete and legally required.

HR Operations Employee Onboarding Document Management Data Migration Interpersonal Communication

Education

Degrees, certifications, and relevant coursework

Saint Lucia

Coursework, Secretarial Administration

2022 - 2023

Completed coursework in Secretarial Administration, covering advanced business communication, office management systems, professional document layout, and digital data classification.