Shon Herman

I am a dedicated, detail-oriented professional with four years of combined experience in data entry and customer support. I consistently maintain data integrity and meet strict deadlines while managing high-volume tasks accurately.

In my roles, I accurately entered and maintained company records and assisted with administrative reporting, and I handled high-volume inbound and outbound calls with professionalism. I resolve customer inquiries promptly and maintain strong customer satisfaction through clear communication and empathy.

I bring strong problem-solving abilities, fast typing speed, and a Certificate in Telephone Etiquette, and I seek opportunities where I can apply these skills to improve operations and customer experience.