At SwiftPac Shipping Company, I assisted customers with shipping services and recommended solutions based on their needs. I also prepared documentation-related emails and processed shipment charges and payments.
At KM2 Solutions, I assisted customers with auto loan inquiries, payments, and account management for the Capital One Auto Finance Campaign. I explained loan options and terms, resolved concerns, and conducted fraud alert reviews and identity verification.
At Great HealthWorks, I promoted and sold health and wellness products, educated customers about product benefits and usage, and met and exceeded sales performance goals.
My experience also includes cashier work at Massy Stores Supermarket and customer support for the Coinamatic Campaign at GoAnswer Call Center. Across these roles, I handled transactions, answered customer inquiries, and maintained accurate records.
