Lelia Goolaman
@leliagoolaman
Self-motivated business professional seeking to contribute skills and experience.
What I'm looking for
I am a self-motivated individual with a passion for business and a strong desire to become an asset to a company. I hold a Bachelor's Degree in Business Management from Edinburgh Napier University and an Associate Degree in Business Administration from Sir Arthur Lewis Community College. Throughout my education and work experience, I have developed strong leadership, communication, and problem-solving skills.
In my current role as a Telesales Representative at Kotohomes, I field inbound leads from home buyers and sellers, sending referrals to partnered agents. I also make initial contact with realtors to encourage them to advertise on the company website. I am responsible for ensuring the quality of referrals and using promotional offers to boost company revenue.
Prior to this, I work as a Part-Time Head of Business Development & Strategic Initiatives at Green Ocean Remodel Growth Partners. In this role, I make first contact with potential clients in the home remodeling space, discussing the advantages of advertising with the company. I scheduled meetings with the CEO, prepared documents and presentations, and onboarded new clients.
Experience
Work history, roles, and key accomplishments
Part Time Head of Business Development & Strategic Initiatives
Green Ocean Remodel Growth Partners
Jan 2023 - Present (2 years 6 months)
Making first contact with potential clients, scheduling meetings, preparing documents for meetings, and onboarding new clients.
Telesales Representative
Kotohomes
Jan 2023 - Present (2 years 6 months)
Field inbound leads from home buyers and sellers, send referrals to partnered agents, and encourage realtors to advertise with the company.
Client Advocate
HomeLight
May 2021 - Jan 2023 (1 year 8 months)
Field inbound leads from home buyers and sellers, ensure quality referrals, and encourage clients to use HomeLight services.
Sales & Marketing Representative
Soltek Energy
Aug 2019 - Mar 2020 (7 months)
Manage the office, answer customer inquiries, keep sales records, and market products and services.
Customer Support Representative
ITEL
Jan 2021 - May 2021 (4 months)
Provide professional, courteous, and accurate service to customers, and maintain effective working knowledge of company’s products and services.
Customer Service Assistant
Bank of St Lucia
Jun 2018 - Mar 2019 (9 months)
Direct customers, answer and direct calls, review daily work, and maintain records for improved customer service.
Education
Degrees, certifications, and relevant coursework
Lelia hasn't added their education
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