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mahmoud El-Guindi

@mahmoudel-guindi

SaaS implementation and technical support leader with 12 years in affiliate tracking. Onboarded 50+ clients and lead a team of 6.

United States
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At HitPath, I onboard SaaS clients from kickoff to go-live, typically in 2 to 4 weeks, and provide ongoing support. I’ve onboarded 50+ client accounts on its marketing analytics and performance-tracking platform.

I manage a team of 6 and train client users on campaign configuration, tracking, API integrations, and reporting workflows. I also implement tracking pixels and server-to-server postbacks across clients’ MarTech stacks.

At HitPath, I troubleshoot tracking and click-discrepancy issues, validate integrations through REST API calls, and prepare performance reports across managed accounts. Earlier, at Business Connect, I installed, implemented, administered, and supported OpenPro ERP modules for client businesses.

Experience

Work history, roles, and key accomplishments

AO

Inventory Control Specialist

Audi New Orleans

Jan 2013 - Jan 2014 (1 year)

Built inventory control procedures and database tracking systems.

Education

Degrees, certifications, and relevant coursework

Strayer University logoSU

Strayer University

Master of Science, Information Technology

Earned a Master of Science in Information Technology with a concentration in Enterprise Resource Management.

Arab Academy for Science & Technology logoAT

Arab Academy for Science & Technology

Bachelor of Science, Computer Science

Earned a Bachelor of Science in Computer Science from the Arab Academy for Science & Technology in Cairo, Egypt.

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