Kayleigh LaCasse

I am a dedicated Implementation Specialist with over two years of experience in client onboarding and training. My track record includes orchestrating seamless software integrations and achieving a 100% project completion rate while maintaining a 96% Customer Satisfaction Score. I thrive in fast-paced environments, managing over 100 client accounts and providing ongoing training and technical support to ensure a smooth user experience.

In my previous roles, I have consistently outperformed departmental averages, leading my team in launching integrations and improving customer satisfaction. My collaborative approach with cross-functional teams has allowed me to resolve issues effectively and enhance client success. I am passionate about leveraging my skills in technical support and customer engagement to drive positive outcomes for clients and organizations alike.