I am a Jira Administrator and Developer with 5+ years of hands-on experience in Atlassian Cloud and Data Center administration, configuration, customization, development, and enterprise integrations.
My expertise includes Jira Software, Jira Service Management (JSM), Confluence, Bitbucket, Jira Align, and Atlassian Guard. I specialize in designing and configuring complex workflows, schemes, custom fields, screens, permissions, and automation solutions to improve business processes and operational efficiency.
My technical skills include:
Jira Administration, Jira Cloud, and Data Center
Jira Service Management (JSM), customer portals, SLAs, queues, request types, and approval workflows
ITIL and ITSM processes, including Incident, Problem, Change, and Service Request Management
Jira Assets (Insight/CMDB) and IT asset management
Jira Automation, ScriptRunner, Groovy, Python, and advanced JQL
REST APIs, Webhooks, JSON, OAuth, and enterprise integrations
Integrations with ServiceNow, Salesforce, Zoho, Microsoft 365, Azure DevOps, Slack, and CI/CD tools
Jira and Confluence Server/Data Center to Cloud migrations using JCMA and CCMA
Dashboards, reporting, eazyBI, Power BI, and Atlassian Analytics
Atlassian platform governance, security, upgrades, troubleshooting, and L2/L3 production support
My professional experience includes working with VSM Infotech (Client: Genpact), Capgemini Technology Services, and Armo Techsolutions, supporting enterprise Atlassian environments and delivering solutions aligned with business requirements.
I am passionate about automation, cloud technologies, IT service management, and continuous learning. I am particularly interested in expanding my expertise in Atlassian Forge, Rovo, AI-powered automation, and cloud-native development.
I am based in Bengaluru, India, and available to join immediately. I am seeking full-time remote or hybrid opportunities as a Jira Administrator, Jira Developer, Atlassian Consultant, JSM Consultant, or Atlassian Cloud System Administrator.
I am excited to contribute my technical expertise to innovative companies, collaborate with global teams, and deliver scalable Atlassian solutions that improve productivity and business performance.
