JJJagadeesh Saragadam jira
@jagadeeshsaragadamji
Atlassian Administrator specializing in Jira, Confluence, Cloud migrations and automation.
IndiaWhat I'm looking for
I am an Atlassian Administrator with 7+ years of hands-on experience administering Jira, Confluence, Bitbucket and Jira Service Management across Data Center, Server and Cloud environments. I have led end-to-end cloud migrations (JCMA & CCMA), performed major upgrades, resolved P1 incidents, implemented ScriptRunner automations and REST API integrations, and managed Linux/Windows administration to improve platform reliability and user experience.
I collaborate closely with cross-functional teams and Atlassian Support to troubleshoot complex issues, optimize workflows, and streamline operations. My achievements include multiple successful DC→Cloud migrations, significant version upgrades, advanced workflow engineering, and measurable improvements in incident resolution and platform performance.
Experience
Work history, roles, and key accomplishments
Led Data Center to Cloud migrations using JCMA/CCMA, resolved P1 incidents (downtime, index corruption, slowness), and implemented ScriptRunner workflow automations and SSO/domain claim processes to improve platform reliability.
Sr. Associate – Process Solutions L1
SureMinds Solutions
Mar 2024 - Dec 2024 (9 months)
Performed Atlassian upgrades, migrations and operations support across Linux/Windows servers, developed workflow post-functions and scripting, and managed exports/imports and production data restorations to ensure platform stability.
COManaged Jira projects, user/groups, complex workflows and Data Center installations, executed re-indexing and migrations to Cloud while providing training and stakeholder support to improve project delivery.
Software Engineer
Vipra Infotech Pvt Ltd
Jun 2018 - Feb 2022 (3 years 8 months)
Installed, configured and migrated Jira and Confluence on Linux/Windows, created complex workflows and integrations (Salesforce, AD), managed Xray and project cloning, and resolved SLA-based incidents.
Education
Degrees, certifications, and relevant coursework
GUGitam University
Bachelor of Technology, Civil Engineering
Completed a Bachelor of Technology in Civil Engineering from Gitam University in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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