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mana venkota SanndipMS
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mana venkota Sanndip

@manavenkotasanndip

I’m a Senior Jira/Atlassian admin delivering secure workflows, automation, and migrations.

India
Message

What I'm looking for

I want to own Atlassian/Jira administration for secure, scalable workflows—driving automation, integrations, and migrations—while partnering with global teams to improve agile delivery, reporting, and service desk experiences.

I bring 10+ years in IT and 9+ years of hands-on expertise administering Atlassian tools like JIRA, Confluence, Crowd, Bamboo, and related ecosystems across UNIX/Windows environments. I specialize in customizing JIRA projects end-to-end—schemas, complex workflows, validations, conditions, post functions, issue types, custom screens/fields, and permission/notification schemes—while keeping operations stable with “daily backup and restore operations.”

I’ve led production “installed, upgraded” and “migrated JIRA across environments,” including “JIRA database Postgresql dumps to restore JIRA,” plus “JIRA bash shell scripting” and Tomcat/JVM tuning. I also drive measurable execution through automations (JIRA API, smart values, ServiceNow connector), integrations with Zephyr Scale and Tempo for test/time reporting, and cross-team coordination for parallel deployments across onshore/offshore models.

Experience

Work history, roles, and key accomplishments

UG
Current

Senior Jira Admin

UST Global

Oct 2022 - Present (3 years 8 months)

Integrated ServiceNow with Jira using the ServiceNow Connector, updating Jira via Jira API and automating issue updates with smart values. Worked with Zephyr Scale and Tempo (time tracking, cost tracker, planner), including automating Tempo accounts from Capex/Opex data and enabling Atlassian Access via merged instances and Active Directory authentication policies.

CO
Current

Senior Jira Admin

ColorTokens

Oct 2019 - Present (6 years 8 months)

Configured CI/CD-driven Jira updates by integrating Jenkins with Jira and using Jira API and automation for scenario-based ticket and parent-bug synchronization. Implemented integrations and reporting across alerting tools (VectorOps/Opsgeni), notification rules, dashboards/portfolios, and webhooks to third-party applications.

UN

Senior Jira Admin

Unilever

Jul 2018 - Oct 2019 (1 year 3 months)

Merged multiple cloud instances into a single instance and delivered Jira workflow customization including conditions, validations, post functions, and custom sign-off pop-up screens. Designed Jira Service Desk portal/queues and implemented Jira security/permission schemes while supporting dashboards, templates, and Confluence-related plugins and webhooks.

NS

Jira & Confluence Lead

Nimble Storage

May 2017 - May 2018 (1 year)

Enhanced Jira functionality and administered Atlassian integrations by connecting Jira with Confluence, Bitbucket, and HipChat, and troubleshooting production issues and upgrades. Installed and configured Tempo time tracking and multiple Jira/Confluence add-ons, implemented LDAP/Active Directory authentication, and supported migrations and reporting for senior management.

BB

Jira Admin

BMO Harris Bank

May 2015 - Jan 2016 (8 months)

Administered Jira and Confluence, including creating dashboards and advanced filters, deploying and managing Atlassian integrations (Crowd, Bamboo, Stash, Fisheye/Crucible), and installing multiple Jira add-ons. Supported production migration of Jira projects and implemented automated build/deployment processes using ANT/Maven with Linux shell and Perl scripting.

Education

Degrees, certifications, and relevant coursework

VB

Vathasalaya engineering college, Buvanagiri

Master of Technology (M.Tech), Embedded Systems

Completed an M.Tech in Embedded Systems from Vathasalaya engineering college, Buvanagiri (2013).

SY

St-johns engineering college, Yerrakota

Bachelor of Technology (B.Tech), ECE

Completed a B.Tech in ECE from St-johns engineering college, Yerrakota (2009).

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