Open to opportunities

MAHESH KUMAR User

@maheshkumaruser

Message

I manage PMO operations, contracts, billing, and governance for complex enterprise projects.

India

Message

What I'm looking for

I'm looking to drive PMO excellence through contract and resource management, governance reporting, process optimization, cross-functional collaboration, and practical use of Generative AI for better project decisions.

At HCL Technologies, I manage PMO operations for a US-based telecom customer, coordinating multi-million-dollar projects across resources, contracts, invoices, change orders, governance reporting, and stakeholders.

Across HCL, Carolina Technology Solutions, and Cognizant, I’ve supported telecom, automotive insurance, and pharmaceutical customers through contract administration, delivery coordination, risk mitigation, data analysis, and process optimization. I also use Generative AI tools to improve reporting efficiency and data-driven decision-making.

Experience

Work history, roles, and key accomplishments

Current

Deputy Manager – Project Management Office

Current

HCL Technologies

Jan 2024 - Present (2 years 9 months)

Manage day-to-day PMO and administrative operations for a US-based telecom customer, overseeing multi-million dollar projects. Handle contract administration, resource planning, invoice management, change orders, governance reporting, and stakeholder coordination.

PMO Administration Contract Management Resource Planning Invoice Management Change Order Management Governance and Reporting MIS Reporting Stakeholder Management Generative AI ChatGpt Gemini Claude Data Analysis PowerPoint

Delivery Manager

Carolina Technology Solutions

Jun 2020 - Dec 2023 (3 years 6 months)

Managed relationships with key stakeholders for a US-based automotive insurance customer, ensuring smooth project deliveries and satisfaction. Handled contracts, invoices, RFPs, and contractor onboarding, and implemented quality control measures.

Stakeholder Management Contract Management Invoice Management RFP Quality Control Risk Mitigation Resource Management

Senior Analyst – Operations Executive

Cognizant Technology Solutions

Oct 2005 - Sep 2019 (13 years 11 months)

Worked with multiple pharma MNC customers on account operations, collaborating with cross-functional teams to identify improvement areas. Provided expert advice to senior management for strategic planning and delivered accurate financial forecasts through data analysis.

Operations Management Data Analysis Financial Forecasting Customer Relationship Management Cross Functional Collaboration