Mahad Ali Mohamed

My name is Mahad Ali Mohamed, and I am a dedicated and multilingual customer support professional with three years of experience in Turkey. I hold a Bachelor's degree in Banking and Finance and possess excellent problem-solving, content writing, and social management skills. Fluent in English, Somali, Turkish, and with basic knowledge of Dutch and Arabic, I have a strong ability to connect with diverse customers and provide excellent service.

Throughout my career, I have been passionate about delivering efficient solutions and enhancing customer experiences. In my recent role as a Shipping Employee at Rhenus Logistics, I was responsible for managing the inbound and outbound goods flow, ensuring optimal control and registration of shipments. My experience in customer support at Bim allowed me to assist customers via phone, email, and chat, resolving inquiries efficiently and maintaining high customer satisfaction. I thrive in dynamic environments and am eager to bring my skills to a new team.