Magboh Chidera

I am an experienced Virtual Assistant and Customer Support professional with over seven years supporting clients, coordinating projects, and managing administrative operations. I consistently deliver high-quality service across remote and in-person environments, emphasizing clear communication and problem resolution.

My background includes managing executive calendars, handling email and payment processes, and using CRM and collaboration tools like Slack, Trello, and Google Workspace to streamline workflows. I achieved a 95% customer satisfaction rate at Sage Hairs by resolving inquiries across multiple channels and following up to ensure resolution.

I hold a B.Sc. in Microbiology/Biotechnology and am pursuing an M.Sc. in Public Health; I completed professional development in leadership and virtual assistance. I seek roles where I can apply automation, telehealth experience, and strong interpersonal skills to improve operational efficiency and client outcomes.