OEOsaro Eseosa
@osaroeseosa
Detail-oriented virtual assistant and customer support professional.
NigeriaWhat I'm looking for
I am a detail-oriented virtual assistant and customer support professional with hands-on experience in administrative coordination, client communication, and data management. I have streamlined workflows using CRM tools like Pipedrive and HubSpot while maintaining high customer satisfaction in remote and in-person environments.
My background includes supporting business operations remotely, managing complex scheduling and reminders to reduce missed appointments, and handling public inquiries with professional follow-ups. I combine strong organizational skills with tools such as Google Workspace, Microsoft Office, Trello, and Calendly to improve efficiency and support team goals.
Experience
Work history, roles, and key accomplishments
Administrative Support
Digital Witch
Jan 2025 - Present (1 year)
Provided structured remote administrative support, organized digital files and calendars, and implemented workflow processes to improve day-to-day business efficiency.
Customer Service Representative
Kay’s Beauty Spa
Jan 2023 - Dec 2024 (1 year 11 months)
Managed customer inquiries and bookings via WhatsApp, phone, and in-person channels, coordinated complex scheduling and reminders to reduce missed appointments.
Customer Support Assistant
Government House
Jan 2023 - Dec 2023 (11 months)
Handled public inquiries and follow-ups, supported documentation and record-keeping to ensure timely resolution of citizen requests during NYSC service.
Education
Degrees, certifications, and relevant coursework
Digital Witch Support Community
Training Certificate, Information Technology
2025 - 2025
Completed an In-Demand IT Skills Training program covering CRM tools, digital workflow support, and virtual assistance skills.
FAFederal Polytechnic, Auchi
Higher National Diploma, Applied Chemistry
Completed a Higher National Diploma in Applied Chemistry with coursework and practical labs focused on chemical analysis and applied techniques.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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