Open to opportunities

Shallom Oluwamurewa Osibodu

@shallomoluwamurewaos

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Detail-oriented Virtual Assistant with 7 years of experience.

Nigeria

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What I'm looking for

I am looking for a role that values flexibility, client focus, and offers opportunities for professional growth.

I am a highly skilled Virtual Assistant with over seven years of experience in providing top-tier administrative support, customer service, and remote task management. My expertise lies in streamlining operations, managing schedules, and ensuring seamless communication for businesses and executives. I thrive in fast-paced environments, utilizing my strong organizational skills and problem-solving abilities to enhance productivity.

Throughout my career, I have successfully managed high-level administrative tasks for executives and entrepreneurs, maintaining a 99% client satisfaction rate. My commitment to efficiency and professionalism has led to significant improvements in operational success, including reducing response times and increasing social media engagement. I am passionate about delivering exceptional client experiences and continuously seek to leverage digital tools to improve workflow efficiency.

Experience

Work history, roles, and key accomplishments

Current

Senior Virtual Assistant

Current

Freelance

Jan 2023 - Present (2 years 5 months)

Providing high-level administrative support to executives and entrepreneurs, including calendar management, email handling, and travel coordination. Overseeing project management tasks and ensuring timely execution of deliverables while maintaining a 99% client satisfaction rate.

Administrative Support Project Management Customer Service Calendar Management Asana Trello ClickUp Data Entry

Virtual Administrative Assistant

Klearway Motors

Dec 2023 - Mar 2024 (3 months)

Provided customer service in a fast-paced environment, handling up to 50 inquiries daily and collaborating with departments to resolve complex issues. Conducted follow-ups to ensure customer satisfaction.

Customer Service Problem Solving Communication Data Entry Product Knowledge Team Collaboration Time Management

Virtual Executive Assistant

Astrid Glo

Jun 2021 - Sep 2023 (2 years 3 months)

Managed day-to-day administrative tasks including answering calls, managing files, and coordinating meetings. Prepared documents and reports using Microsoft Office Suite while improving office efficiency.

Administrative Support Microsoft Office Suite Social Media Management Data Entry Communication Organizational Skills

Administrative Assistant / Customer Support Specialist

Laeila Solutions

Jan 2018 - Feb 2020 (2 years 1 month)

Acted as the first point of contact for customers, resolving inquiries and processing service requests. Assisted the executive team with scheduling and maintaining confidential records.

Customer Service Administrative Support Scheduling Document Management Market Research Communication Problem Solving

Administrative Intern

Global Business Solutions

Aug 2015 - Apr 2017 (1 year 8 months)

Supported the executive team with daily administrative tasks, including scheduling and report drafting. Assisted in data entry and maintained an efficient filing system.

Administrative Support Data Entry Scheduling Research Communication