Maedeline Reyes

I’m an organized, empathetic client relations professional with experience in CRM management, high-volume inbound communication, and multi-priority coordination in remote environments. I’m focused on logging lead activity, following up consistently, and making sure every inquiry gets a timely, professional, and warm response.

In my prior roles, I maintained detailed interaction logs and follow-up records, including accurate CRM documentation using LoadStop. I also coordinated appointment scheduling across multiple time zones and communicated with families and stakeholders with care—translating to sensitive, people-first conversations in assisted-living contexts.

My hospitality training strengthened my service mindset and cross-team coordination in high-expectation environments, from hotel operations to front-facing guest service. I’m ready to bring structure, follow-through, and heart to a lead coordination role in assisted living.