Madison Ruiz

Managed front desk operations, medical records, and appointment scheduling, ensuring efficient patient flow. Conducted urine analysis in the lab, assisted with in-office procedures, and performed staple removals and wound dressings.

Performed phlebotomy, EKGs, and various lab tests including immigration physicals and COVID tests. Managed front desk tasks, RPMs, CCMs, and applied triage skills in daily work.

Provided comprehensive childcare for two children, managing their daily routines and assisting with homework and extracurricular activities. Served as a personal assistant, handling computer programs and scheduling medical appointments.

Managed cash handling, returns, and inventory, ensuring efficient store operations. Provided styling advice to customers, helping them select outfits for various occasions while working within budgets and upselling.

Processed customer transactions accurately, handling various payment methods. Provided exceptional customer service, addressing inquiries and managing returns and exchanges efficiently.

Provided exceptional service to multiple tables simultaneously, ensuring customer satisfaction through food education and teamwork. Managed host stand operations and contributed to a positive dining experience.

Exceeded monthly sales targets through effective product knowledge and customer engagement. Maintained accurate inventory records, handled cash transactions efficiently, and utilized upselling techniques.

Served food, took orders, and multitasked with bartending duties. Assisted with food running and host stand operations, demonstrating flexibility by staying late for cleaning and arriving early for setup.

Completed a comprehensive program to become a certified phlebotomy technician. Gained expertise in venipuncture, specimen collection, and laboratory procedures.

Obtained a certificate in Clinical Laboratory Assisting. Developed skills in laboratory procedures, sample handling, and assisting with various medical tests.

Pursued minor education in American Sign Language. Developed foundational skills in ASL communication and cultural understanding.