Stefani Cousar
@stefanicousar
Healthcare administrative professional with phlebotomy and medical billing expertise.
United StatesWhat I'm looking for
I am a healthcare administrative professional with hands-on experience in phlebotomy, medical billing, and medical office management. I combine clinical skills with administrative expertise to support patient care, compliance, and efficient office operations.
My background includes certifications in phlebotomy and medical administration, frontline roles in laboratory and clinic settings, and administrative positions managing patient registration, billing, and electronic health records. I have contributed to quality improvement, documentation compliance, and cross-functional collaboration with clinicians and support staff.
I seek to apply my clinical training, EHR proficiency, and customer-focused approach to improve patient experience and operational workflows in a healthcare setting.
Experience
Work history, roles, and key accomplishments
Medical Program Administrator
Holistic Elevation LLC
Nov 2025 - Present (4 months)
Manage clinical program operations and administrative workflows to improve service delivery and compliance; coordinate staff and resources to support program growth since November 2025.
Performed venipuncture and specimen collection while maintaining chain-of-custody and quality standards during a March–May 2025 assignment to support laboratory operations.
Phlebotomist
ARCpoint Labs
Sep 2024 - Mar 2025 (6 months)
Provided phlebotomy and specimen processing services, ensured accurate labeling and reporting, and supported lab intake workflows from September 2024 to March 2025.
Assistant Teacher
Aldersgate Preschool
Aug 2023 - May 2024 (9 months)
Supported classroom instruction, implemented lesson plans, and provided individualized attention to students while maintaining records and classroom schedules from August 2023 to May 2024.
Site Assistant
YMCA
Oct 2016 - Dec 2023 (7 years 2 months)
Supported site operations, supervised programs, and coordinated activities across youth services from October 2016 to December 2023 to maintain safety and program quality.
Teacher
Seeds of Greatness ELC
Jan 2023 - May 2023 (4 months)
Delivered classroom instruction and individualized support to early learners during a January–May 2023 placement, focusing on readiness and developmental goals.
Provided remote customer support and advisory services from November 2021 to February 2022, achieving service targets and resolving client inquiries.
Delivery Associate
KAD Logistics
Jan 2021 - Mar 2021 (2 months)
Executed last-mile delivery routes and maintained delivery accuracy and timeliness while meeting performance targets from January to March 2021.
Delivery Driver
JM Staffing
Mar 2020 - Aug 2020 (5 months)
Performed delivery and driver duties supporting Amazon routes from March to August 2020, ensuring timely shipments and adherence to safety standards.
Sales Representative
Tri Stare Air
Apr 2019 - Sep 2019 (5 months)
Conducted sales activities and customer outreach from April to September 2019, contributing to revenue targets and client acquisition efforts.
Account Manager
Discover Financial Services
Oct 2018 - May 2019 (7 months)
Managed client accounts and provided financial service support from October 2018 to May 2019, focusing on retention and issue resolution.
Education
Degrees, certifications, and relevant coursework
Arizona State University, Downtown Phoenix
Bachelor's degree, Healthcare Administration
2024 -
Pursuing a Bachelor's degree in Healthcare Administration at ASU Downtown Phoenix beginning September 2024.
Delaware Technical Community College - Stanton/Wilmington
Certificate, Medical Administrative Assistance
2025 - 2025
Completed a Medical Administrative Assistant certificate at Delaware Technical Community College in 2025.
Delaware Technical Community College - Wilmington
Certification, Phlebotomy
2024 - 2024
Completed a Phlebotomy certification at Delaware Technical Community College in summer 2024.
Dawn Career Institute
Certification, Medical Billing & Coding
2021 - 2022
Completed a Medical Billing & Coding certification at Dawn Career Institute from May 2021 to April 2022.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Stefani?
You can contact Stefani and 90k+ other talented remote workers on Himalayas.
Message StefaniFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
