Kellie Torbett

Managed and coordinated all aspects of the referral process for a busy medical practice. Reviewed patient records to determine appropriate referrals based on medical necessity and insurance requirements, ensuring timely submission of requests.

Participated in Patient Centered Medical Home Care Team collaboration and was responsible for daily room opening and patient intake in the electronic health record. Performed routine screening tests, administered shots and immunizations, and managed patient calls and messages.

Provided direct patient care in the emergency room setting, assisting EMS and monitoring vitals. Responsible for setting up suture trays, cleaning rooms, and transporting patients.

Obtained blood samples for medical testing through venipuncture or capillary puncture, following infection-control and safety procedures. Prepared blood-collecting equipment, drew blood, labeled tubes, and safely stored and transported samples.

Managed patient registration, ensuring timely and accurate entry of clinical information into the system. Verified insurance benefits, obtained precertification/authorization, and collected required payments.

Handled customer questions and concerns, delivering sales through friendly and efficient customer service. Operated computers to process financial transactions accurately and determine product delivery and inventory levels.

Served as a liaison between staff, physicians, and director, maintaining clean and orderly student workspace. Protected patient privacy through confidentiality and infection control procedures, and maintained patient files.

Pursued a Bachelor of Science degree with a focus on Pre-Occupational Therapy. Gained foundational knowledge relevant to the field of occupational therapy.

Completed high school with a specialization in Veterinary Science. Acquired knowledge and skills related to animal health and care.