CC
Open to opportunities

Calista Candelaria

@calistacandelaria

Dedicated healthcare professional with extensive customer service experience.

United States
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in the healthcare field.

I am a dedicated healthcare professional with a strong background in patient services and customer care. My experience as a Patient Service Representative at CMMC has honed my skills in managing patient appointments, handling cash transactions, and maintaining a professional environment. I pride myself on my ability to communicate effectively with patients and team members, ensuring that all needs are met promptly and accurately.

Throughout my career, I have also worked in various roles that emphasize my commitment to caregiving and customer service. From being a private nanny to working as a lab assistant, I have developed a diverse skill set that includes data entry, medical terminology, and administrative support. My ability to multitask and stay organized has been crucial in providing excellent service in fast-paced environments.

Experience

Work history, roles, and key accomplishments

CM
Current

PSR - Patient Service Representative

CMMC

Oct 2024 - Present (9 months)

Checked in and checked out patients from appointments, ensuring a smooth flow of patient traffic. Scheduled follow-up appointments and managed faxes for outside facilities.

TD

Call Center Representative

The Docs

Oct 2021 - Present (3 years 9 months)

Answered incoming calls and scheduled patient appointments efficiently. Updated patient chart information, including insurance and contact details, and relayed messages to providers.

BP

Receptionist

Bell Photographer

Jul 2019 - Present (6 years)

Sorted and filed student cards, verifying student IDs and providing necessary supplies for staff. Handled cash transactions and maintained a clean and safe environment for all.

CF

Fundraiser

Catapult Fundraising

Jun 2018 - Present (7 years 1 month)

Filed and coded prospect cards accurately, tracking the number of calls made to potential donors. Gathered support and feedback, maintaining up-to-date records for future reference.

CI

Lab Assistant

Citilabs

Oct 2017 - Present (7 years 9 months)

Contacted patients to schedule blood draws and provided results to providers upon request. Ordered and processed specimens, ensuring proper handling and restocking supplies.

VS

Phlebotomist/Lab Assistant (externship)

VALLEY HEALTH SYSTEM

Apr 2017 - Present (8 years 3 months)

Collected lab specimens from both inpatients and outpatients, ensuring accurate patient verification. Labeled specimens correctly and restocked lab carts as needed.

LI

Studio Photographer

Lifetouch

Aug 2014 - Present (10 years 11 months)

Managed customer check-ins, set up backdrops, and handled sales transactions. Maintained a clean and safe environment for guests and accurately documented all paperwork.

CC

Private Nanny

Childcare by Calista

Dec 2013 - Present (11 years 7 months)

Provided comprehensive childcare services, including meal preparation and transporting children to various activities. Maintained a safe and nurturing environment for young children.

Education

Degrees, certifications, and relevant coursework

BS

Basic High School

High school diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects.

KI

Kofe Institute

Certified Phlebotomy Technician, Phlebotomy

Completed a certification program in Phlebotomy, acquiring skills in blood collection and specimen processing. Gained practical experience in laboratory procedures and patient interaction.

Tech stack

Software and tools used professionally

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Calista Candelaria - PSR - Patient Service Representative - CMMC | Himalayas