Calista Candelaria
@calistacandelaria
Dedicated healthcare professional with extensive customer service experience.
What I'm looking for
I am a dedicated healthcare professional with a strong background in patient services and customer care. My experience as a Patient Service Representative at CMMC has honed my skills in managing patient appointments, handling cash transactions, and maintaining a professional environment. I pride myself on my ability to communicate effectively with patients and team members, ensuring that all needs are met promptly and accurately.
Throughout my career, I have also worked in various roles that emphasize my commitment to caregiving and customer service. From being a private nanny to working as a lab assistant, I have developed a diverse skill set that includes data entry, medical terminology, and administrative support. My ability to multitask and stay organized has been crucial in providing excellent service in fast-paced environments.
Experience
Work history, roles, and key accomplishments
PSR - Patient Service Representative
CMMC
Oct 2024 - Present (9 months)
Checked in and checked out patients from appointments, ensuring a smooth flow of patient traffic. Scheduled follow-up appointments and managed faxes for outside facilities.
Call Center Representative
The Docs
Oct 2021 - Present (3 years 9 months)
Answered incoming calls and scheduled patient appointments efficiently. Updated patient chart information, including insurance and contact details, and relayed messages to providers.
Receptionist
Palm Mortuary
Dec 2019 - Present (5 years 7 months)
Assisted families with cemetery services and pre-planned funeral arrangements, ensuring compassionate support. Maintained accurate files and managed daily schedules and data input.
Receptionist
Bell Photographer
Jul 2019 - Present (6 years)
Sorted and filed student cards, verifying student IDs and providing necessary supplies for staff. Handled cash transactions and maintained a clean and safe environment for all.
Fundraiser
Catapult Fundraising
Jun 2018 - Present (7 years 1 month)
Filed and coded prospect cards accurately, tracking the number of calls made to potential donors. Gathered support and feedback, maintaining up-to-date records for future reference.
Lab Assistant
Citilabs
Oct 2017 - Present (7 years 9 months)
Contacted patients to schedule blood draws and provided results to providers upon request. Ordered and processed specimens, ensuring proper handling and restocking supplies.
Phlebotomist/Lab Assistant (externship)
VALLEY HEALTH SYSTEM
Apr 2017 - Present (8 years 3 months)
Collected lab specimens from both inpatients and outpatients, ensuring accurate patient verification. Labeled specimens correctly and restocked lab carts as needed.
Studio Photographer
Lifetouch
Aug 2014 - Present (10 years 11 months)
Managed customer check-ins, set up backdrops, and handled sales transactions. Maintained a clean and safe environment for guests and accurately documented all paperwork.
Private Nanny
Childcare by Calista
Dec 2013 - Present (11 years 7 months)
Provided comprehensive childcare services, including meal preparation and transporting children to various activities. Maintained a safe and nurturing environment for young children.
Studio Photographer
Picture People
Sep 2013 - Present (11 years 10 months)
Provided professional customer service by obtaining and verifying guest information. Maintained a clean and orderly studio, handling all photography equipment.
Education
Degrees, certifications, and relevant coursework
Basic High School
High school diploma, General Studies
Completed high school education, gaining foundational knowledge across various subjects.
Kofe Institute
Certified Phlebotomy Technician, Phlebotomy
Completed a certification program in Phlebotomy, acquiring skills in blood collection and specimen processing. Gained practical experience in laboratory procedures and patient interaction.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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