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Khadijah Person

@khadijahperson

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Compassionate certified clinical medical assistant with strong phlebotomy and patient-care expertise.

United States

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What I'm looking for

I seek a patient-focused clinical role where I can apply phlebotomy and CCMA skills, contribute to a collaborative team, and grow clinically.

I am a Certified Clinical Medical Assistant (CCMA) with hands-on experience in phlebotomy, patient preparation, and vital-signs measurement across hospital and clinic settings. I consistently deliver calm, empathetic patient care, maintain accurate specimen handling and documentation, and support smooth clinical operations through attention to detail and strong communication.

Throughout my roles I led phlebotomy teams, trained staff, and helped patients navigate benefits and procedures, always prioritizing safety and satisfaction. I bring reliability, punctuality, and a problem-solving mindset to every shift and am committed to contributing positively to patient outcomes and team efficiency.

Experience

Work history, roles, and key accomplishments

Healthcare Customer Service

T t ec

Oct 2021 - Nov 2021 (1 month)

Provided direct support to customers adjusting insurance benefits and helped users understand coverage options, improving satisfaction by resolving issues with creative solutions.

Customer Service Communication Problem Solving Patient Relations Microsoft Office

Phlebotomist

Baptist Health Medical Center

Apr 2021 - Jul 2021 (3 months)

Collected and labeled blood specimens via venipuncture and capillary puncture, ensuring accurate patient identification and proper sample handling to support timely laboratory testing.

Phlebotomy Venipuncture Specimen Labeling Patient Identification

Phlebotomist

St. Bernards Hospital

Oct 2020 - Apr 2021 (6 months)

Performed specimen collection for clinical and forensic tests, maintained supply readiness, and communicated order discrepancies to nursing staff to ensure chain-of-custody and timely processing.

Phlebotomy Specimen Collection Chain Of Custody Inventory Management Communication Patient Care Clinical Processes

Phlebotomy Team Lead

Biomet USA

Dec 2016 - Jan 2020 (3 years 1 month)

Led phlebotomy operations including specimen verification, centrifuging, donor screening, and enforcing infection control, improving collection accuracy and courier logistics.

Leadership Phlebotomy Specimen Processing Quality Assurance Logistics Coordination

Preschool Lead Teacher

Smart Start Daycare

May 2016 - Jul 2017 (1 year 2 months)

Developed and delivered play-based curricula teaching foundational skills, managed classroom behavior with positive reinforcement, and maintained detailed student records to support learning outcomes.

Classroom Management Curriculum Development Lesson planning Record keeping