Madan Raj Kharel

I am an IT professional with a strong passion for supporting IT systems and resolving technical issues. My recent internship at PDS Server Network has equipped me with hands-on experience in customer support, where I developed and maintained systems that enhanced customer interactions and satisfaction. I take pride in creating a customer knowledge base that empowered users to resolve their inquiries independently, significantly reducing the volume of support requests.

My educational background in Information Management from Sapttagandaki Multiple Campus has provided me with a solid foundation in IT principles. I have actively engaged in campus activities, serving as a class representative and leading educational tours, which honed my leadership and communication skills. I am eager to leverage my technical skills and collaborative spirit to contribute to a dynamic team and enhance operational efficiency.