Sujan K See
@sujanksee
Self-motivated professional with strong analytical and problem-solving skills.
What I'm looking for
I am a self-motivated and quality-conscious individual with a firm determination to excel in my career. My innovative ideas, positive attitude, and unwavering confidence drive me to seek opportunities that allow me to amplify my skills while contributing meaningfully to an organization. My experience spans various roles, including data analysis, customer support, and team leadership, where I have consistently demonstrated my ability to adapt and thrive in dynamic environments.
During my internship at Nepal Rastra Bank, I gained valuable insights into the operations of Nepal's central banking system. I assisted in compiling and analyzing financial data, contributed to the preparation of statistical summaries, and supported policy reviews. My role required meticulous attention to detail and effective collaboration with various departments, enhancing my understanding of financial regulations and compliance.
In my current position as a Customer Support Representative at Innovate Tech, I provide timely support to users of an e-learning platform, ensuring their technical issues are resolved efficiently. I have successfully improved user satisfaction through effective communication and proactive issue management. My commitment to continuous learning and development drives me to seek roles that challenge me and allow for professional growth.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Innova te tech (mySecondTeacher)
Jan 2023 - Present (2 years 5 months)
Provided effective support to users of the e-learning platform, resolving technical issues and enhancing communication channels. Conducted training sessions and gathered user feedback to improve platform functionality.
Intern
Nepal Rastra Bank
Jan 2021 - Feb 2021 (1 month)
Assisted in compiling and analyzing financial and economic data for internal reports. Organized and maintained financial records and supported the review of banking data for accuracy. Contributed to policy review and collaborated with various departments to streamline processes.
Customer Support & Monitoring
Worldlink Communication Pvt Ltd
Jan 2014 - Jan 2016 (2 years)
Resolved client-reported internet connectivity issues and provided technical troubleshooting. Led a team to address operational challenges and prepared reports for management. Monitored network health and collaborated with teams to optimize performance.
Education
Degrees, certifications, and relevant coursework
Kantipur College of Management and Information
Bachelor in Information Technology and Management, Information Technology and Management
2011 - 2015
Obtained a Bachelor in Information Technology and Management, focusing on the integration of IT solutions in business management.
United Academy
Intermediate (+2), Management
2009 - 2011
Pursued Intermediate (+2) in Management with a specialization in Computer Science, gaining knowledge in management principles and computer applications.
I.J Pioneer Higher Secondary School
School Leaving Certificate, General Education
2004 - 2009
Completed School Leaving Certificate, focusing on foundational education and skills necessary for further studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Sujan?
You can contact Sujan and 90k+ other talented remote workers on Himalayas.
Message SujanFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
