Macrin Gonzalgo
@macringonzalgo
Dynamic telemarketing professional with over 3 years of experience.
What I'm looking for
I am a dynamic and results-oriented telemarketing professional with over three years of experience in engaging customers, driving sales, and exceeding targets. My background includes a strong focus on building client relationships and utilizing effective communication techniques to deliver tailored solutions. I am eager to leverage my expertise in a challenging telemarketing role to enhance customer satisfaction and contribute to overall business growth.
Throughout my career, I have honed my skills in various roles, including as a Telemarketer and Healthcare Specialist at BD BPO Solutions Inc., where I managed both outbound and inbound calls, processed medical supplies, and handled insurance inquiries. My experience as a Customer Service Representative at Total Peripheral Group further solidified my ability to provide exceptional service and support to clients. I am available for immediate start and excited to utilize my skills to help achieve the goals of the company.
Experience
Work history, roles, and key accomplishments
Telemarketer / Lead Generation and Healthcare Specialist
BD BPO Solutions Inc
Jan 2017 - Present (8 years 11 months)
Handled both outbound and inbound calls for telemarketing purposes. Processed medical supplies and insurance-related inquiries.
Customer Service Representative
Total Peripheral Group
Jan 2016 - Present (9 years 11 months)
Worked as part of the Provisioning Team. Processed customer orders efficiently and accurately.
MAPEH Subject Teacher
AG Villaroya Technological Foundation Institute Incorporated
Jan 2014 - Present (11 years 11 months)
Taught students in the MAPEH subject area. Monitored and evaluated student academic performance.
Education
Degrees, certifications, and relevant coursework
RG De Castro Colleges
Bachelor of Secondary Education, Secondary Education
2009 - 2014
Studied a comprehensive curriculum focused on secondary education, preparing for a career in teaching. Gained knowledge in various subjects and pedagogical methods.
AG Villaroya Technological Foundation Institute Incorporated
High School Diploma, General Studies
2006 - 2009
Completed secondary education, acquiring foundational knowledge across various subjects. Developed essential academic and social skills.
Bulan South Central School
Elementary Diploma, General Studies
1998 - 2005
Completed primary education, building fundamental literacy and numeracy skills. Participated in various school activities and learned basic academic concepts.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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