Shirley Ronquillo

Responsible for handling sales phone calls and emails, communicating with clients, and supporting the Sales and Marketing Managers. Engaged in cold calling small business owners in the US to offer business financing solutions.

Focused on acquiring new customers through effective communication and marketing strategies. Engaged with potential clients to understand their needs and offer suitable solutions.

Taught English to Chinese students and professionals, focusing on language proficiency and communication skills. Developed lesson plans and tailored teaching methods to meet individual student needs.

Handled inbound inquiries regarding pharmacy insurance coverage, providing information and resolving issues while maintaining accurate documentation.

Managed outbound calls for United Health Care Group, assisting patients with inquiries about medical insurance and resolving coverage issues.

Responsible for layouting video coverage and assisting in video editing using Photoshop. Collaborated with the manager on various projects.

Managed purchase orders and updated product prices while ensuring customer satisfaction through effective communication.

Taught computer subjects across all levels and handled administrative tasks such as typing test questions and managing correspondence.

Managed office tasks including answering calls, arranging appointments, and maintaining correspondence for the medical supplies company.

Handled administrative duties including answering calls, maintaining diaries, and organizing meetings for the school.