Lyon User
@lyonuser
Customer Service Agent at Alorica, supporting Verizon customers.
PanamaWhat I'm looking for
At Alorica, I worked as a Customer Service Agent for Verizon.
Before that, I worked as a Passenger Service Agent for Copa Airlines through Bright Search.
At Biomuseum Panama, I worked as a freelance Tour Guide.
I also completed a professional internship as an Assistant in the Human Resources Department at Technological University of Panama.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Alorica
Jan 2026 - Oct 2026 (9 months)
Provided customer service for Verizon as a Customer Service Agent.
Passenger Service Agent
Bright Search
Jul 2025 - Nov 2025 (4 months)
Served as a Passenger Service Agent for Copa Airlines.
Freelancer Tour Guide
Biomuseum Panama
Dec 2024 - May 2025 (5 months)
Provided tour guide services at the Biomuseum Panama.
Professional Internship
Technological University of Panama
Oct 2022 - Dec 2022 (2 months)
Assisted in the Human Resources Department during a professional internship.
Education
Degrees, certifications, and relevant coursework
Interamerican University of Panama
Digital Marketing degree, Digital Marketing
2026 -
Pursuing a Digital Marketing degree, ongoing as of September 2026.
Stella Sierra School
Bachelor's Degree, Computer Science
2020 - 2022
Completed a Bachelor's Degree in Computer Science from March 2020 to December 2022.
Tech stack
Software and tools used professionally
Availability
Location
PanamaAuthorized to work in
Salary expectations
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