In Business Management Support, I review and analyze documents for credit processes and create and update Excel spreadsheets.
I also help deliver documents between offices, manage courier tasks, organize calendars, and provide general administrative support.
As a Customer Service Agent at Alorica on the Verizon project, I served customers in English, used CRM systems, and resolved cases.
I also started a personal data analysis project using artificial intelligence tools to organize, interpret, and present information clearly. I’m studying for a Bachelor's Degree in Psychology at Universidad Interamericana de Panamá (UIP).
