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@lynzieweyman
Resourceful administrator with strong skills in customer service and sales.
I am a resourceful and competent individual with extensive experience in administration, sales, and customer service. My journey has equipped me with a wealth of transferable skills that I am eager to utilize in a part-time role that aligns with school term times. I take pride in my ability to complete tasks to a high standard while delivering exceptional customer care, and I am available to start immediately.
Throughout my career, I have held various positions that have honed my administrative and customer service skills. From my role as a Recruitment Administrator at Adecco, where I managed employee security checks and payroll tasks, to my time as a Customer Service Team Executive at East Midlands Housing Association, I have consistently demonstrated my ability to work efficiently and effectively under pressure. My experience as an Account Manager and Claims Processor has further solidified my expertise in managing client relationships and ensuring customer satisfaction.
As I seek to return to the workforce, I am looking for an opportunity that allows me to contribute positively to a team while continuing to develop my skills. I am highly organized, possess excellent time management abilities, and am committed to making a meaningful impact in my next role.
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Work history, roles, and key accomplishments
Adecco
Apr 2022 - Apr 2023 (1 year)
Secured a part-time role as a Recruitment Administrator, supporting the recruitment team at Adecco for Xerox Digital Imaging specialists. Completed employee security checks and candidate references, ensuring compliance with strict BPSS rules for confidential documents.
East Midlands Housing Association
Jan 2014 - Jan 2016 (2 years)
Initially worked as a temporary receptionist, then secured a permanent position as a Customer Service Team Executive. Managed inbound calls, resolved tenant queries, processed requests, and handled company correspondence.
Benson Group
Jan 2012 - Jan 2014 (2 years)
Started as a sales administrator, providing support to account managers and clients, including managing spreadsheets and samples. Promoted to Account Manager, overseeing several accounts, controlling stock, and managing retail customer launches.
The Warranty Group
Jan 2008 - Jan 2012 (4 years)
Worked in Appliance & Technology Claims and Creditor Claims Assessor teams, processing data for timely claim payments and reviewing claims. Managed company inboxes, adhered to SLAs, and handled customer service calls.
Xerox Global Services
Jan 2006 - Jan 2008 (2 years)
Managed several contracts, ensuring all received items were accurately entered into the system without imperfections. Performed sorting, preparation, scanning, validation, verification, and quality control of various documents.
Degrees, certifications, and relevant coursework
GNVQ, Information and Communication Technology
Grade: Level 2/3
Achieved GNVQ Level 2/3 in ICT (Double). This qualification provided a strong foundation in information and communication technology.
GCSE, General Studies
Completed GCSEs in English (Double), Science (Double), Mathematics, and Art. These qualifications demonstrate a broad academic foundation.
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